Muhammad Ramish did great job helping…
Muhammad Ramish did great job helping me with my issue. Very professional and courteous

8 months ago
US Mobile sucks they take to long porting in your number and just don't care.
8 months ago
Keizer Saleem was my online service representative and my service was above and beyond excellent!! My rep. Did not stop until they knew my phone was working properly and was connected without a doubt!... See more
8 months ago
US Mobile has been a great cellular network. Customer service in particular is excellent. Want to give a shout out to Muhammed for his help today on a tricky problem!
8 months ago
A huge thank you to your superhuman of a staff member Ahzam Khan! Ahzam was very helpful in resolving issues with network transfers for me and was very patient during the whole time. Ahzam also has... See more
Muhammad Ramish did great job helping me with my issue. Very professional and courteous
Fast responsive chat customer service! I was unsure how to add a cellular plan to my apple watch and they walked me through the process in under 5 minutes. Very responsive and knowledgeable, plus the price on my plan can't be beat!
hanzalah was very respectful, helpful and responded promptly even with my complicated issues. thanks for all the help
Great Customer Experience. Minaam Naveed was incredibly patient with me while having an issue transferring my line. Got great help from Minaam Naveed . Thanks.
Just activated. Customer service is top notch.
Great Customer Service! Had an issue that was resolved at "Light Speed" by Minaam Naveed. I was up and running with my new service in no time. Thanks for your help!
Customer service was quick and easy, my issue was solved in less than 10 minutes. I am absolutely impressed with their system!
I had been having trouble getting RCS working after switching from Warp to Dark Star. After being bounced between a few techs, Waleed Asghar finally got me a new esim activation link that solved my issue. Thanks Waleed!
Aiman is so nice and patient! Thanks for the help!!!!
I chatted with Dishia Ijaz and she went above and beyond to help. She was very friendly and understanding. Excellent customer service, thanks again!
Shahrukh was big help over our hour long call! Not only was he able to determine my issue right away but was also very patient to resolved my issue which was my own fault. But he didn't stop there!!! He explained how I saved $210 by adding a friend to my line! Shahrukh! Thank you. -JW
Aiman Karim was great help in assisting with my bit of a confusing issue. Customer service was great!
I just moved to US Mobile from another carrier because we were having trouble connecting my new phone to the eSim. After two different providers, 3 other reps, Fatima Shafiee, was able to finally get my new iphone working! She was patient and understanding, and got the job done. Thank you so much!
horrible experience trying to order new service and getting scammed out of a new phone i waited on.waited and kept waiting for the pixel and new service just for them to freeze up and sell everything.
chat with aiman. real person. no chatbot. top service. fast. helpful. 5 of 5
Their online support was very helpful and patient. Thank you Minaam Naveed !
the best company, just believe me!
Abdul Rehman was absolutely amazing!! I needed help with re-connecting a SIM and data not working and he helped me connect with both. His help was extremely supportive and I am so grateful for his assistance in solving the tech issues! It was such a blessing and gift - thank you!
Abdul Reihman was patient, friendly and very helpful with resolving a technical issue i was having. 5 ⭐️!
Omer Ali Khan was SOOOO helpful! I had numerous questions/issues and Omer solved them all.
Based on analysis of 31 reviews rated 1-2 stars for US Mobile
“no phone customer service i am a builder and rely heavily on my phone”
“Over-promise and severely under-deliver is what this so called company is all about”
“The Customer Service is AWFUL”
“It was the only order on the account and shipped to the address (one per household limit)”
“I paid them to port out from my previous provider”
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US Mobile is a prepaid mobile carrier that offers flexible phone plans designed to meet a variety of customer needs. The company provides options such as unlimited data, talk, and text plans, as well as pay-as-you-go data packages. With an average monthly bill as low as $15, US Mobile caters to a diverse clientele, including individual users, families, students, and businesses seeking affordable and reliable mobile services without the burden of long-term contracts or credit checks. Customers benefit from US Mobile's access to all major networks, ensuring robust connectivity across different regions. The company also offers features like international roaming in over 180 countries, appealing to travelers. With a focus on providing comprehensive smartphone coverage and customizable plans, US Mobile positions itself as a competitive option in the prepaid mobile market.
US Mobile receives overwhelmingly positive feedback, with customers praising the exceptional service and competitive pricing. Many reviewers highlight the responsiveness and professionalism of the staff, noting that representatives like Hassan Khalid and Disha Ijaz provide thorough assistance and resolve issues efficiently. Consumers appreciate the flexibility of the mobile plans and the ease of navigating services, even for those who are not tech-savvy. However, a small number of reviews express frustration with service reliability, mentioning issues such as undeliverable texts and dropped calls. Despite these complaints, the overall sentiment remains highly favorable, with most users expressing satisfaction with their experiences. Overall, US Mobile is recognized for its great customer service and value.
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