Gratitude
They did their best to solve my problem. It was really nice. Thanks to twinkl team a lot.
4.5
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Twinkl Educational Publishing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They said I will receive my refund
They said I will receive ny refund but I haven't receuved anything. I was being pass on and pass on to each agents. They said it will onky take 5 to 7 days, then it became 10 days then it said another 5 days. For real! I cannot make an email each day. Why make it complicated.
Everything I need for home education…
Everything I need for home education all in one place.From live lessons to worksheets, I can get all I need
Problem Resolved
I was recently having problems accessing my Twinkl account which was totally caused by me. Joy, the person I reported the problem to was kind and patient. Especially since this had happened before and was resolved in the past. (I had forgotten what I needed to do to be able to use my account)
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
twinkl.co.uk
All reviews
1,000 total • Write a review
Showing 971 - 980 of 996 reviews
BH
Original Quality Resources
I’ve requested a couple resources recently and they have gone above and beyond to deliver quality resources, one in particular that required translation and they did it quickly too. Thank you so much!
Date of experience: August 31, 2023
AM
Perfect
My problem was sorted quickly by email, no long waits on the phone, no virtual assistant with irrelevent question. I made the problem and Twinkl sorted it. Perfect.
Date of experience: August 30, 2023
AM
Best costumer care
I interacted with several people from the center and they helped me a lot. They gave me clear and concise answers and helped me create my perfect banners. I thank them all this way.
Date of experience: August 29, 2023
VB
Misleading all around
Misleading prices. Impossible to unsubscribe (only allows adjustments to frequency).
Date of experience: August 29, 2023
SD
Beautiful analogue and 24hr clock…
Beautiful analogue and 24hr click design - thank you so Twinkle - you've saved my school a lot of money🤑🤑 - I'm printing and laminating this today-the teachers will be so happy 😊😊
Date of experience: August 27, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.