Gratitude
They did their best to solve my problem. It was really nice. Thanks to twinkl team a lot.
4.5
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Twinkl Educational Publishing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They said I will receive my refund
They said I will receive ny refund but I haven't receuved anything. I was being pass on and pass on to each agents. They said it will onky take 5 to 7 days, then it became 10 days then it said another 5 days. For real! I cannot make an email each day. Why make it complicated.
Everything I need for home education…
Everything I need for home education all in one place.From live lessons to worksheets, I can get all I need
Problem Resolved
I was recently having problems accessing my Twinkl account which was totally caused by me. Joy, the person I reported the problem to was kind and patient. Especially since this had happened before and was resolved in the past. (I had forgotten what I needed to do to be able to use my account)
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
twinkl.co.uk
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
KM
Really friendly helpful team
Really friendly helpful team, super quick response time to emails, and very courteous too 😊
Date of experience: September 21, 2023
HL
The best site for teachers
Great range of practical and creative resources. A must ‘go to’ before planning any lessons. Really great SEND section too.
Date of experience: September 20, 2023
LT
Amazing service
Twinkl resources are great and the team our brilliant. They reply quickly and our super helpful! I'd recommend Twinkl! Saved me lots of time.
Date of experience: September 20, 2023
MJ
Great advice
I needed help and was given excellent advice very quickly.
Date of experience: September 19, 2023
RR
Very helpful
Very helpful, I needed twinkl to make me some resources, these where ready within 1 day! Absolutely amazing. Thank you 😊
Date of experience: September 18, 2023
ME
Mrs E
US
Bespoke resources and fab customer service
I emailed Twinkl 11 days ago, suggesting a different version of one of their resources for progression in primary MFL. I knew this was a big ask as it would be very time consuming to do, but they got back to me straight away that day saying they liked the idea and would work on it when they could. Today, 11 days later, I've received an email saying that the new resource is complete. These documents are exactly what I was looking for and have saved me so much valuable time! I really appreciate all of the hard work the Twinkl team puts into creating these wonderful resources that help to ease the load of teachers massively. I would 100% recommend Twinkl to any school!
Date of experience: September 18, 2023
U
Uj
US
Thank you Twinkl
Friendly customer service agents (thank you Liam and Alexandra) who respond promptly. In the past, when I have asked for resources in a particular format response time on average is less than 24hours which is extremely helpful. Also love it as a parent. Thank you Twinkl!
Date of experience: September 18, 2023
RG
I am a trainee teaching assistant…
I am a trainee teaching assistant unfortunately hasn't done justice for me , finding it very difficult to download resources
Date of experience: September 17, 2023
CJ
I love Twinkle
I love Twinkle. Original ideas for everyday classroom use. Helpful staff and the nicest tasks. Love love love it!
Date of experience: September 16, 2023
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