TurnKey Vacation Rentals

3.792 out of 5 stars
3.8
Great1,000 reviews

TrustScore

3.8
3.792 out of 5 stars
Great
5 out of 5 stars
582
4 out of 5 stars
128
3 out of 5 stars
32
2 out of 5 stars
16
1 out of 5 stars
242
1,000 reviews in total

Review summary

TurnKey Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

After having our payments 'retained' by…

After having our payments 'retained' by Turnkey and asked for $1000 more to use our 'credit' for the same house that sti...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Is this company a scam

Is this company a scam? I pre paid for my rental with turnkeyrentals.com for a VRBO place in Florida for 2 weeks. We ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Spiral Staircase

This property was very cozy and comfortable. Emily is a fantastic host and her mom, who lives downstairs, is eager to be...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great experience

Great experience. No problems and the property was great and as advertised.

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0
🔥 High engagement

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almost 4 years ago
5 out of 5 stars

Great condo in a great location for…

Great condo in a great location for skiing. Gondola is walking distance or there is a shuttle that will pick you up and drop you off. Condo is perfectly appointed for couples and families. I actually liked that it was on the first floor allowing us to store our boards and skis before going inside. I was a little worried after I had already booked and read that it had no privacy-there are shades and the traffic was actually minimal to the doors that are nearby.

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Susan
Susan
1 reviews
almost 4 years ago
4 out of 5 stars

I would highly recommend this cozy home…

I would highly recommend this cozy home in East Nashville for those looking for an immaculate well cared for space. My husband and our 2 adult children shared this 3 bed ranch with large sun drenched deck off the back December 23 - 30. Located about 20 minutes from downtown Nashville and 15 from Opreyland, it provided easy access to both. The kitchen is well stocked for preparing meals. The fridge looked brand new, and the washer and dryer came in handy the day before we left. We had breakfast each morning in the dining room which was great for spreading out our maps and planning our day. Wi Fi service was excellent and the neighborhood is very quiet for restful nights. The only negative was that the 3rd bedroom has a futon rather than a bed. Our son is used to sleeping on a king bed at his home ,so he had some adjustment to make, children would likely not mind.

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Carol
Carol
1 reviews
almost 4 years ago
5 out of 5 stars

We had a fantastic time

We had a fantastic time. The turnkey home was nice…. Could have been cleaner but all and all it worked well for our family. We travel a lot and have been to park city a lot. This was one of our favorite units. If only the cleaners has been more detail oriented.

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ME
ME
1 reviews
almost 4 years ago
5 out of 5 stars

Fabulous home

This home was fabulous! It was clean, comfortable and stylish. Well-equipped kitchen, lovely common space, bedrooms and bathrooms. Easy to communicate with owner who was very responsive. One of the most comfortable and fun homes we have ever stayed in. Location was also great--easy to access the beach, yet in a quiet beautiful neighborhood going up the hill toward the palisades. Highest rating!!

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Bobbi
Bobbi
1 reviews
almost 4 years ago
5 out of 5 stars

This place was great

This place was great. Very well stocked and comfortable. Pool and patio in the backyard was amazing!

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Wanda
Wanda
1 reviews
almost 4 years ago
5 out of 5 stars

We had a wonderful time

We had a wonderful time. The house was as advertised. Great location, quite and peaceful. Will want to come back. Thank you for a great time.

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Martha
Martha
1 reviews
almost 4 years ago
5 out of 5 stars

Great house

Great house! Great location! Love the Reserve at St. Charles Bay!

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MHermann
MHermann
1 reviews
almost 4 years ago
5 out of 5 stars

Everything about Palmilla and the condo…

Everything about Palmilla and the condo were great. We highly recommend the location; best place we've stayed in Port A. The toiletries provided (shampoo, soap) were poor quality, and there was very little water pressure. Taking a shower was difficult and annoying.

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Constance
Constance
1 reviews
almost 4 years ago
5 out of 5 stars

Football game and New Year in Nashville!

We had a wonderful time! Booking was easy and the instructions for arrival and departure were spot on. The location was terrific and we felt very safe. The linens were clean and plentiful. The kitchen was fully stocked with everything we needed. We would highly recommend this stay.

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Ben Newman
Ben Newman
1 reviews
almost 4 years ago
5 out of 5 stars

Good communication

Good communication, property as described.

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Jeff
Jeff
1 reviews
almost 4 years ago
5 out of 5 stars

I had an issue with the electronic lock…

I had an issue with the electronic lock and the dishwasher. Turnkey was overly responsive and resolved all issues.

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Craig Fouts
Craig Fouts
1 reviews
almost 4 years ago
5 out of 5 stars

Nice place and very quiet

Property was clean and in good condition. Beds are very comfortable. Short drive to Broadway but many other restaurants and bars close.

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Victoria Grey
Victoria Grey
1 reviews
almost 4 years ago
5 out of 5 stars

Very nice place to stay

Very nice place to stay. Very comfortable, clean, and completely as advertised. Everything worked, there were plenty of cooking supplies, and all the instructions were correct and clear. The house and backyard by the pool and hottub are very private. We enjoyed the property very much.

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mac
mac
1 reviews
almost 4 years ago
5 out of 5 stars

GREAT SERVICE & PROPERTIES

Whether you call or text Turnkey is responsive and helpful. Also, we needed help with a couple of minor things and their local representative, Mike, very very helpful and professional and great with communication. Cannot recommend Turnkey enough! This is the 3rd time we’ve booked through them in fact.

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almost 4 years ago
5 out of 5 stars

Great Time

We recently rented this condo for Christmas and had a wonderful experience. Everything was clean, and the place was very cozy! I would definitely go back again!

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Anna
Anna
1 reviews
almost 4 years ago
5 out of 5 stars

Great to work with!

This is the second time we have used Turnkey. The organization works very hard to make your first experience with a new home positive. Directions to your rental are concise. Instructions for entry are useful including a video tutorial to unlock the door. We won't hesitate to use them in future should we re-visit the area.

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customer
customer
1 reviews
almost 4 years ago
4 out of 5 stars

A little disappointing start

A little disappointing start, Direct TV didn't work, problem was resolved in 48 hours, missed NFL on weekend. We saw a few bugs, a spray cured that. Turnkey reps were excellent.

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almost 4 years ago
1 out of 5 stars

WORST EXPERIENCE

Cancelled our reservation less than 24 hours in advance despite booking 7 months ago! Who does that? The only “comparable” rental they would offer was not acceptable for our needs. They actually had one property available that would work, but wanted us to cover cost difference. Turnkey forced us to book the day before our flight, Of course it’s higher! Will never work with turnkey and will share our experience with as many people as possible. AVOID!

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customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

Smooth and easy process from booking to…

Smooth and easy process from booking to check-in. Raul was wonderful in assisting us throughout the entire process.

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customer
customer
1 reviews
almost 4 years ago
5 out of 5 stars

We absolutely loved the house and our…

We absolutely loved the house and our time here. A wonderful place to get together with family. House is even better than the photos.

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