very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
4.6
Excellent
556 reviews
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Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
Great customer care service
Great customer care service !
Company details
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Contact info
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Website
tulo.energy
All reviews
556 total β’ Write a review
Showing 481 - 490 of 552 reviews
AN
Aisha N
US
Very poor customer service
Very poor customer service. Tried their social media channels which have little to no existence, I have tried emailing numerous times and getting intermittent responses (that havenβt dealt with the issue I had!) Was told Iβd get a response by end of 10th June and had to chase them up myself on 21st June with a response that didnβt answer my query. They may offer cheap prices, but their customer service is extremely poor and if things arenβt sorted I will be leaving.
Date of experience: June 21, 2024
MR
Tulo's online comunication has been spot on
Being new to Tulo I did not know what to expect having been with one of he big four energy companies previously, I am delighted to say my experience so far has way outstripped that of my previous suplier. Tulo's online comunication has been spot on and really helpful. I look forward to many years of continued low cost energy.
Date of experience: June 21, 2024
AK
Easy switch
Easy switch, good communication, getting a smart meter.
Date of experience: June 21, 2024
IN
Easy switch from British Gas
Easy switch from British Gas,good communication all the way through.Much cheaper now.All good. Highly recommended Mr Andrew Newsome
Date of experience: June 21, 2024
SD
TULO
This was the easiest supplier change that I have ever done for a Utility supplier. Tulo's portal is very simple and user friendly. Plus of course their prices are great. I highly recommend them. Steve Dobson
Date of experience: June 21, 2024
CR
Change over from OVO was good
Change over from OVO was good. All good so far with service. App is decent also.
Date of experience: June 21, 2024
JS
All seems to have gone to plan with myβ¦
All seems to have gone to plan with my change over
Date of experience: June 21, 2024
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