very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
4.6
Excellent
556 reviews
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Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
Great customer care service
Great customer care service !
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
tulo.energy
All reviews
556 total β’ Write a review
Showing 491 - 500 of 552 reviews
SM
Easy to use
Easy to use, simple switch, great prices
Date of experience: June 21, 2024
TM
Easy to use and cheap
Easy to set up and the cheapest tariff I could find. I have found that accessing a more detailed breakdown of energy usage isn't as easy as with some other major providers otherwise it would be 5*. 200906
Date of experience: June 21, 2024
SS
S Smith
US
More affordable energy
Tulo have given a much better tariff/direct debit rate for the energy we use. It's nice to see small companies coming back so the big 6 have competition again and it creates a downward trend on souring energy prices. Account Number: 201061
Date of experience: June 21, 2024
CN
All handled online with a good website.
All handled online with a good website.
Date of experience: June 21, 2024
cR
Energy
It was easy to join Tulo, everyone were helpful
Date of experience: June 21, 2024
JK
Incredible so far
So far the experience with Tulo has been nothing short of amazing. All the staff I've spoken to so far have been incredibly friendly, professional and helpful.
Date of experience: June 21, 2024
NW
Utterly seamless to join and very cheapβ¦
Utterly seamless to join and very cheap prices. Quick to get going and no fuss, what's not to like.
Date of experience: June 21, 2024
CW
Great service, the support team went the extra mile for me
I had issues when I first signed up with Tulo. My switch over date was 2 days after signing up but I had no power 3 or 4 days afterwards. When I phoned customer support the guy on the other end (I think it was Mike) couldn't do enough to help me. He even called me back after office hours around 7 in the evening when the business closes at 5pm. He sent out an emergency call out to fix the problem and it was sorted the next day. Turned out it was nothing to do with Tulo and it was an incompatible energy meter in my house. Really happy with the service I received.
Date of experience: June 21, 2024
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