very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
4.6
Excellent
556 reviews
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Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
Great customer care service
Great customer care service !
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
tulo.energy
All reviews
556 total β’ Write a review
Showing 471 - 480 of 552 reviews
JP
Smooth switchover
Smooth switchover, and lots of info. My name is Julie Petch to confirm
Date of experience: June 22, 2024
JJ
Great service
Great service , great communication, we had some questions but they answered everything quickly and professionally
Date of experience: June 22, 2024
MR
I recently switched to Tulo Energy as their rates are some of the best in the market, providing significant savings without compromising on service quality
I recently switched to Tulo Energy for my gas and electricity supply, and I couldnβt be more pleased with the experience! The transfer process from my previous energy company was incredibly quick and seamless. From start to finish, Tulo made sure everything was handled efficiently, and I didnβt have to worry about a thing. One of the standout features of Tulo is their excellent communication. They kept me informed at every step of the transfer process with clear and concise updates, making the whole transition as smooth as possible. Itβs rare to find such a customer-focused company in the energy sector. Their competitive pricing was a major draw for me, and Tulo certainly delivers on that front. After comparing various options, I found their rates to be some of the best in the market, providing significant savings without compromising on service quality. I initially heard about Tulo through Martinβs Money Tips, where they came highly recommended and with excellent ratings. True to the endorsement, Tulo has so far proven to be an outstanding choice. Navigating their modern website was a breeze. It's well-designed, intuitive, and packed with useful information. Whether you need to check your account details, view your usage, or get in touch with customer support, everything is just a few clicks away. Iβm genuinely impressed with Tulo and have no hesitation in recommending them to anyone looking for a reliable and affordable energy supplier. Their exceptional service and customer care make them a standout choice in the crowded energy market. Thank you, Tulo, for making my energy transition so easy and stress-free! R. Talbot.
Date of experience: June 22, 2024
AD
Easy set up
Really easy to set up and pretty good communication although recent emails haven't been responded to yet.
Date of experience: June 22, 2024
jb
Smooth sailing
Smooth sailing, easy switching process. No nonsense.
Date of experience: June 21, 2024
CT
So far so good
I found Tulo through the Money Saving Expert website. They are slightly cheaper than my previous supplier so I thought Iβd give them a try. I only switched a few weeks ago so itβs a little early to give a proper review but the service and communication has been good so far.
Date of experience: June 21, 2024
RF
Easy and hassle free set up
Easy and hassle free set up, no complaints so far Rachael Fogg
Date of experience: June 21, 2024
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