Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 251 - 260 of 996 reviews
YC
4 out of 5 stars

Fast delivery & very long battery

Fast delivery, nice product nice packaging , I’ve just been away for 2 week holiday and it’s still working great on first charge However I’d like there to be a choice of heads - bit soft bristles for me prefer stiffer Lack of space in hand luggage (and lack of understanding I should keep it in its carry case) so I didn’t pack the case it came in so it was going off /vibrating in my hand luggage after i zipped up the very full case .

Date of experience: July 5, 2025

TP
5 out of 5 stars

Immediate attention to the problem and…

Immediate attention to the problem and new item received very quickly. Very helpful and efficient

Date of experience: July 5, 2025

JL
4 out of 5 stars

Great toothbrush

Great toothbrush Getting used to the very soft brush Hoping the charge lasts as stated.

Date of experience: July 5, 2025

L
5 out of 5 stars

Gosh what great customer service

Gosh what great customer service. Very prompt and fast! Faultless. Love my Suri toothbrush

Date of experience: July 5, 2025

FB
5 out of 5 stars

Blimey!

Three weeks now of dual use and the battery is still going 😲! Our Oral B toothbrush needed to be left on charge constantly to keep working. If this company can do it, why can’t the others? Accept no substitutes 💪

Date of experience: July 5, 2025

SB
5 out of 5 stars

I have always used Oral B toothbrushes…

I have always used Oral B toothbrushes but have never purchased them at full price. That said I have never used the features or the app and the heads are quite expensive as well. The biggest problem though is battery life although, it was never great when new, now I am charging it every other day. So with the above in mind I decided to give Suri a try. I cannot give a verdict on battery life just yet, other than to say it is still going, despite being used twice a day, clearly much better than the Oral B. As to brushing my teeth feel like I have been to the hygienist, so no complaints there. I was a bit concerned about the lack of a pressure sensor, but as you use the toothbrush different to an Oral B this has not been an issue. The brush heads seem to be cheaper as well and the fact that they can be recycled instead of going to landfill is a bonus.

Date of experience: July 5, 2025

FG
5 out of 5 stars

Loving my new toothbrush

Loving my new toothbrush

Date of experience: July 5, 2025

JR
5 out of 5 stars

My replacement handle came quickly.

My replacement handle came quickly and with the box to return the old one. Suri representative was very helpful with guidance and timings.

Date of experience: July 5, 2025

PH
5 out of 5 stars

Brilliant design.

SURI have thought every detail of this brush and cleaning case. The most impressive piece of design I've seen.

Date of experience: July 5, 2025

E
5 out of 5 stars

Great customer service

Great customer service, great product

Date of experience: July 5, 2025

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