Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

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All reviews

1,000 total • Write a review

Showing 261 - 270 of 996 reviews
P
5 out of 5 stars

Enjoying sonic brushing!

Had my new toothbrush for a couple of weeks now. Totally used to it. The sonic clean is way better than my previous electric brush. The initially soft feel to the brush head is because I was used to applying pressure to my brush. With my Suri brush, no need to apply pressure, then it all makes sense!

Date of experience: July 5, 2025

T
5 out of 5 stars

Getting a replacement toothbrush for…

Getting a replacement toothbrush for one that suddenly wouldn’t turn off (!) was easy and fast. Customer service for SURI is courteous, kind, and efficient! And I love this toothbrush. Thank you!

Date of experience: July 5, 2025

WI
5 out of 5 stars

Package delivered without any fuss.

Package delivered without any fuss. Product is good and recycling process (return old brush heads) couldn't be easier

Date of experience: July 5, 2025

JW
3 out of 5 stars

It worked but now it suddenly has…

It worked but now it suddenly has stopped 6 months later. Even when I charge it

Date of experience: July 5, 2025

J
5 out of 5 stars

Suri is a great eco company

Suri is a great eco company. Thank you so much!

Date of experience: July 5, 2025

SR
5 out of 5 stars

Great customer service

Great customer service

Date of experience: July 5, 2025

NG
3 out of 5 stars

Difficult for a small mouth with braces

I have a very small mouth and recently fitted braces and find it hard to get the brush round my mouth. A smaller head would be better for me. Not sure whether I will be able to continue using it until my braces are removed

Date of experience: July 5, 2025

CP
5 out of 5 stars

A few weeks in and really impressed!

My wife and I were looking for replacement toothbrushes after our last set had been suffering declining batteries and having gotten really horrible on the bottom despite cleaning after every use. Our initial thoughts were that the Suri brushes were on the pricey side, but the 100 day money back promise made us feel better about giving them a try. The promised battery length and recyclable nature of the heads were also big draws to try them out. A few weeks in and we're both really liking them. They feel really premium and well built, we plan on taking them on holiday with us to give them a proper test (something we always avoided with our previous electric toothbrushes). We also love the mirror mounts, which definitely seems to be helping keep them looking clean. One area for improvement, my wife would like an option for different brushing programs as she preferred the program of six 20 seconds that our previous brushes used rather than 4 30 seconds used by the Suri brushes, as she feels she's not getting her teeth as clean. Personally, I don't find it affects how clean my teeth feel after, which is to say really clean, I'd say it comes down to personal preference.

Date of experience: July 5, 2025

HS
5 out of 5 stars

Great Toothbrush and Amazing Support

Just ordered replacement heads and had some issues with the tracking link, but the support team quickly helped me resolve it (Thank you Phoebe). Been using the toothbrush for almost a year now and really like it.

Date of experience: July 5, 2025

O

OAP

US

5 out of 5 stars

Nothing wrong with it.

Nothing wrong with it.

Date of experience: July 5, 2025

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