It's a bit louder than I expected and I…
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
The after care when I experienced a problem was excellent
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.
Great products, service & delivery
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Had my new toothbrush for a couple of weeks now. Totally used to it. The sonic clean is way better than my previous electric brush. The initially soft feel to the brush head is because I was used to applying pressure to my brush. With my Suri brush, no need to apply pressure, then it all makes sense!
Date of experience: July 5, 2025
Package delivered without any fuss. Product is good and recycling process (return old brush heads) couldn't be easier
Date of experience: July 5, 2025
It worked but now it suddenly has stopped 6 months later. Even when I charge it
Date of experience: July 5, 2025
I have a very small mouth and recently fitted braces and find it hard to get the brush round my mouth. A smaller head would be better for me. Not sure whether I will be able to continue using it until my braces are removed
Date of experience: July 5, 2025
US
My wife and I were looking for replacement toothbrushes after our last set had been suffering declining batteries and having gotten really horrible on the bottom despite cleaning after every use. Our initial thoughts were that the Suri brushes were on the pricey side, but the 100 day money back promise made us feel better about giving them a try. The promised battery length and recyclable nature of the heads were also big draws to try them out. A few weeks in and we're both really liking them. They feel really premium and well built, we plan on taking them on holiday with us to give them a proper test (something we always avoided with our previous electric toothbrushes). We also love the mirror mounts, which definitely seems to be helping keep them looking clean. One area for improvement, my wife would like an option for different brushing programs as she preferred the program of six 20 seconds that our previous brushes used rather than 4 30 seconds used by the Suri brushes, as she feels she's not getting her teeth as clean. Personally, I don't find it affects how clean my teeth feel after, which is to say really clean, I'd say it comes down to personal preference.
Date of experience: July 5, 2025
Just ordered replacement heads and had some issues with the tracking link, but the support team quickly helped me resolve it (Thank you Phoebe). Been using the toothbrush for almost a year now and really like it.
Date of experience: July 5, 2025