It's a bit louder than I expected and I…
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
4.8
Excellent
1,000 reviews
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Review summary
SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Good afternoon sales service
The after care when I experienced a problem was excellent
Love this toothbrush!
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.
Great products
Great products, service & delivery
Company details
Information provided by various external sources
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Contact info
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Website
trysuri.com
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
MB
The delivery was very fast
The delivery was very fast. Eveything was as expected. I love the toothbrush. Since using it my gums are healthier than ever Thank you
Date of experience: July 18, 2025
DH
Died pretty quickly
Battery life rapidly decreased after first year and then died fully after 2 years. SURI told me both toothbrush and charger needed replacing(!), but I would have to pay a replacement fee for both. I suspect a cheap product with green marketing.
Date of experience: July 18, 2025
HD
Incredible service
Incredible service, they took real care of me!
Date of experience: July 18, 2025
LR
Great product
Great product! I love everything about it. Minimal appealing design, not overwhelming with bells and whistles. Cleans my teeth perfectly and recycled materials.
Date of experience: July 18, 2025
DB
Love my new SURI toothbrush
Love my new SURI toothbrush! Great colour (sunset bloom) and my teeth have never felt so clean. I highly recommend!
Date of experience: July 18, 2025
BW
Customer service second to none when…
Customer service second to none when fault found with my toothbrush. Thank you!
Date of experience: July 18, 2025
EJ
Evan J
US
Overwhelmed and overstimulated - that 'just left the dentist feeling'
Do I have a Suri toothbrush? No, I don't. I considered buying one a few weeks ago but thought I'd wait until payday since these things are PRICEY. Since then, I've been stalked like a young gazelle across the grassy savannahs of the internet by ads for Suri toothbrushes - good ads, bad ads, creepy ads. It doesn't matter how much I ask, nay beg, the algorithm for reprieve, the ads just keep coming. Weird UGC ads of micro-influencers wink-nudging about the length of the battery life? Staged podcast interviews of anonymous tech bros talking about strawman 'other toothbrush brands'? Faceless jingly-jangly ads advising me to save my time and money? I've had them all. I dream in SURI ads now, I have SURI-themed nightmares, in which I am plagued by plant-based heads (what??) and UV lights (huh??) offering a 'just left the dentist feeling' (you mean poked, prodded, knifed at, and overcharged??? Ironically, SURI does exactly give me that feeling). I'm sure the AI ads are but a moment away, ensuring me that I am under constant threat of 'other toothbrush brands' who will steal my time and money and my loved ones from me. I've never encountered such an assault to my psyche before, never even heard of a toothbrushing app, but SURI would like me to believe that the world is full of these horrors and I, sweet little gazelle that I am, can only be saved by buying one of their product. I beg of SURI, let me be free of your marketing team's talking points. Did I get the message? Yes. Did I want the message? No - this is a goddamn toothbrush. Is the message working? Also no. I can confidently guarantee I'll never buy one of these god forsaken toothbrushes after they have so ruthlessly exposed the netizens of the UK to their artificially-created marketing pathogen. If I could guarantee the ads would stop if I bought one, then maybe, but I know this isn't how the world works. It's a war-zone out there, and every man must pick up their toothbrush and fight. I'll stick with my Oral B. Whatever the company is paying for its sponsored ads, I BEG them to lower the budget for this next quarter. THE MESSAGE IS OUT THERE. NOW LEAVE ME ALONE.
Date of experience: July 18, 2025
KW
Product arrived very quickly and was…
Product arrived very quickly and was extremely easy to set up and use
Date of experience: July 18, 2025
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