Great very good!!
Great very good!!

Last reviewed 12 months ago
Over a year ago
A quick and efficient job, swapping two radiators over, then willingly re-positioned another on request. Good clean up after. All done in under an hour.
Over a year ago
Although today is the hottest day of the year here I can’t wait to try out these new electric radiators in the winter months ahead. They did a very professional job in fitting the new radiators withou... See more
Over a year ago
Quick efficient tidy. No problems whatsoever.
Great very good!!
We are delighted with our new radiator. We were kept informed of the progress of production. The fitters Ben and Robbie were very polite and tidy. Fitted the radiator with minimum fuss, and thoroughly explained how to work it. Thankyou, great job!
We have had our radiators for 4 months now so I feel in a position to judge them fairly. Firstly the installation was excellent and the two guys that came did a great job. Unfortunately that is we’re the positive review ends. On the 2nd night of operation our entire electric service was taken out and when the supply company came out they noticed that we were massively overloading our supply and recommended we turn half our radiators off, which we have had to do. They made promises to try and fix this but never followed up. My 2nd big shock was the electric bill which more than doubled over night. Having done some research, the issue with the product is that it needs such a high power rating to generate the heat required that it’s extortionately expensive to run.
Ignore all of the evangelical nonsense spouted by this business at the end of the day they're fitting electric radiators to your wall and plugging them in, you can buy wall mountable electric radiators (oil filled / panel / convector etc) from numerous shops on the high street / DIT Retailers or Online and if you are able to screw a bracket to a wall (next to a plug) then you can do it yourself, equally the cost savings / effeciency claims are also negligible and probably equate to just a few pounds a week give or take, the fact is that if you live in a house that doesnt have gas central heating, its going to cost you a lot more to heat!!! so you may as well do this yourself and spend the £1000's that you save on cavity / loft insulation / Insulated Curtains etc and only heat rooms that you use (keep doors shut!!) pretty much all electric, wall mountable heaters have timers / thermostats and a really good one will set you back a couple of hundred quid, I've never read so much rubbish in my life in terms of guarantees to heat a room to 20 degrees etc etc, you can heat any room to that temp if you close the window / door and turn on a heater it just comes down to how much its going to cost you!!! as electric heaters will always cost more as a result of eletricity costing more so dont let yourself get hooked in to this nonsence....
This company is just brilliant! We moved from a house with gas to a house with storage heaters. We knew they had to go but were unsure of exactly what to have. Trust came in, showed us the quality of their products and helped us choose exactly what would suit us. From start to finish they were superb! The radiators themselves are perfect. Near instant heat from an electric radiator!! And their aftercare is second to none! Can't rate them enough!
Based on analysis of 22 reviews rated 1-2 stars for Trust Electric Heating
“I am a reasonable person who just wanted an efficient and reasonable heating system”
“57pm Sue and leaving a message asking me to ring you back when you close at 5pm, continues the dreadful customer service”
“I am a reasonable person who just wanted an efficient and reasonable heating system”
“I was given a delivery date about 2 weeks before the installation”
“He emails me - but doesn't sign the letter and sends it to someone else's email address - which I discovered says lat...”
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Trust Electric Heating is a UK-based company specializing in the manufacture of energy-efficient electric heating systems. Known for its award-winning products, the company focuses on providing innovative solutions to meet residential and commercial heating needs. Trust Electric Heating's flagship product is a patented electric radiator designed to deliver warmth without incurring high energy bills, making it an appealing choice for environmentally conscious consumers. The target market for Trust Electric Heating includes homeowners, businesses, and property managers looking to enhance their heating efficiency while reducing energy costs. The company emphasizes customer satisfaction by offering free consultations and quotes, ensuring clients receive tailored solutions for their heating requirements. With a commitment to quality and efficiency, Trust Electric Heating positions itself as a reliable provider in the electric heating sector, catering to a diverse clientele across the UK.
Trust Electric Heating receives a generally positive reception from customers, with many praising the professionalism and efficiency of the installation process. Reviewers frequently highlight the company's commitment to keeping clients informed throughout the order and installation phases, as well as the quality of the electric radiators. Installers are often described as polite and hardworking, contributing to a smooth experience. However, some customers express dissatisfaction with initial delays in service and issues related to the tidiness of the installation. A few reviews mention a lack of trust in the company's ability to deliver a professional service, indicating that not all experiences meet expectations. Overall, Trust Electric Heating is viewed positively, though there are areas for improvement.
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