A beautiful nightdress
A beautiful nightdress, swiftly delivered at a reasonable price.

10 months ago
Amazing product - better than expected. Good quality, snuggly soft. Quick delivery and easy to order
Over a year ago
Ordered a sale item 6th May, apologetic email the following day informing me the the item was out of stock and due to a technical error my order shouldn't have progressed, a refund was imminent. I was... See more
Over a year ago
I was most impressed with the quality of the garment I purchased.
Over a year ago
Great cushions and really speedy delivery.
A beautiful nightdress, swiftly delivered at a reasonable price.
Very good service and lovely product
Fast delivery
Cashmere socks arrived quickly and are everything I was expecting. Truly (pun intended) wonderful little shop. I’ll definitely be returning.
Came across this website by looking for bamboo bedding, exceptional website, kept me informed with delivery dates & times. Absolutely luxurious to sleep..you even get a little bag to keep them in. Just lovely 😊
Great quality gin glasses. Bought them as a moving in gift but we were tempted to keep them for ourselves! Simple purchase process. Highly recommend!
I bought a blazer and cami from truly! I love them both, they are true to size and really nice quality staples. Will look forward to getting any future staples from here
Beautiful Silk products and very efficient staff. Great service.
I got my item on time (a black leather motorcycle jacket) and I was happy with it but the largest one was not big enough. Return was speedy, and I will keep ordering from Truly. Good product and good customer service!
Absolutely beautiful product, well packaged, arrived really fast and great customer service.
The item arrived within the estimated time, well packaged and well presented. The silk was of good quality and the shade of pink was just lovely, so complimentary. I am so pleased with my purchase.
The ordering process was easy and delivery was very quick. Unfortunately the item was too big for me. I am 5ft 2ins and the proportions of the jumpsuit just didn't work for me. It was easy to return the item and I await a refund.
Really beautiful product, but there is a lot of wastage in the packing - this VAST cardboard box for a tiny beanie!
Love the website and I am very happy with my purchase. Packaging all recyclable and products exactly as shown on website
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Beautiful quality. Excellent service!
Really lovely dress, fully lined. Very pleased with it. Just need some sun!
Fantastic customer service and super fast delivery
Brilliant fit with the trousers and speedy delivery.
This website is a recent find and I wish I'd found it sooner. The quality, service and delivery is very good. Not a massive amount of choice but that's fine for me as Truly has gone for quality over quantity.
Based on analysis of 23 reviews rated 1-2 stars for Truly
“Emailed Customer Services after 10 days of waiting from original request, then the refund was progressed the followin...”
“Ordered a sale item 6th May, apologetic email the following day informing me the the item was out of stock and due to...”
“Despite being labeled organic, the overall quality is disappointing, explaining the lower price for organic items”
“You sent the wrong item and no returns note”
“Bought the navy joggers, but they're poorly made”
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Truly is an online retail platform specializing in a diverse collection of affordable luxury items, including home decor, bedding, women's, men's, and baby clothing, as well as luxury gifting options. The company aims to provide customers with high-quality products that enhance their living spaces and personal style, catering to a wide audience seeking elegance and comfort in their purchases. Customers can explore a variety of offerings ranging from premium bedding and stylish nightwear to decorative accessories and elegant glassware. Truly focuses on delivering a seamless shopping experience, with features such as a wishlist option and live customer service support, ensuring that consumers can easily find and acquire the items they desire. With free UK standard delivery on orders over £80, Truly is positioned to attract customers looking for both value and quality in their home and personal apparel selections.
Reviewers consistently praise Truly for its outstanding product quality and efficient service, highlighting the beautiful designs and quick delivery times. Many customers express satisfaction with their purchases, noting items like cashmere shawls and silk garments as particularly impressive. However, there are some complaints regarding customer service issues, with a few individuals experiencing problems with order fulfillment, such as items being out of stock or technical errors leading to refunds. Additionally, some products have been reported as arriving in less than perfect condition, like creased silk items. Despite these criticisms, the majority of feedback reflects a positive shopping experience, with many expressing a desire to return for future purchases. Overall, Truly is viewed favorably, with a strong emphasis on quality and service.
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