Truckstop.com Load Board

3.2088397790055248 out of 5 stars
3.2
Average905 reviews

TrustScore

3.2
3.2088397790055248 out of 5 stars
Average
5 out of 5 stars
388
4 out of 5 stars
70
3 out of 5 stars
78
2 out of 5 stars
81
1 out of 5 stars
288
905 reviews in total

Review summary

Truckstop.com Load Board has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Newark truck stop crap women’s shower…

Newark truck stop crap women’s shower and toilets are locked I ask for shower they said no crap won’t be back good ok

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

For factoring

For factoring. Horrible service.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I opened an account after 30 minutes

I opened an account after 30 minutes. I didn’t like the app and rates. I request refunds and they gave me a hard time. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please steer clear of this load…

Please steer clear of this load Board...I canceled my account 4 days of the billing period and they still charged me and...Read more

0
0
🔥 High engagement

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Diana Clarke
Diana Clarke
1 reviews
over 2 years ago
1 out of 5 stars

They are horrible

They are horrible. You see what customers are asking and they do the opposite. Why have trailer options then include others on that option. You pick a date other dates come up. I called and they gave a sorry excuse that makes no sense then hangs up on me!

Helpful?
Walt
Walt
1 reviews
over 2 years ago
2 out of 5 stars

Not using any of our trade references…

Not using any of our trade references doesn't show a true understanding of our company ability or our experience in the field which ranks us extremely low in the boards as a trusted broker. We have 80 + years in logistics.

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Manveer
Manveer
1 reviews
over 2 years ago
1 out of 5 stars

Donot use this service if you dont wanna waste your time

they donot care for your service, i purchased their service 2 months ago but still juggling to know how to start RMIS

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Dani
Dani
1 reviews
over 2 years ago
5 out of 5 stars

Truckstop for Flatbed

Truckstop for Flatbed Truckstop is my GO-TO for all things flatbed. It helps a lot

Helpful?
Yohana
Yohana
1 reviews
over 2 years ago
3 out of 5 stars

You guys Block all the company out this…

You guys Block all the company out this month twice.

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Eartha
Eartha
1 reviews
over 2 years ago
4 out of 5 stars

Freight Broker

As a new freight broker Truckstop has made starting my freight brokerage firm painless. I am excited to grow with the company.

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Justin Scott
Justin Scott
1 reviews
over 2 years ago
5 out of 5 stars

love using truckstop vs other platforms

love using truckstop vs other platforms

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Efran
Efran
1 reviews
over 2 years ago
1 out of 5 stars

No responsive

Sent several emails and called no response

Helpful?
over 2 years ago
1 out of 5 stars

Hopefully you don't need customer…

Hopefully you don't need customer service. It dont matter what time of day you call. They don't answer or call back. Trying to get loads wired same day. Doesn't happen. And funding rarely happens in 24 hours and when or if you get customer service. They say they are going to process your loads but seldomly happens the way you request. They take it upon themselves to make decisions regarding your money without contacting you for approval. They never read the notes in your email.. so don't waste your time... My advice is go somewhere else.. where you will feel like your business is your and not theirs. I only give one star because none is an option.

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Cindy
Cindy
1 reviews
over 2 years ago
5 out of 5 stars

The loads that are posted are current

The loads that are posted are current. Things are removed once the are booked. The lane estimates are a big help.

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Rammy
Rammy
1 reviews
over 2 years ago
5 out of 5 stars

Pablo was amazing help!

Pablo was amazing help!

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over 2 years ago
3 out of 5 stars

Definitely could be better

Load board seems to have minor glitches quite often. To many loads with incomplete information, seems to be a lot of scam brokers and double brokers. The same load is posted with multiple city pickup and drop-off locations. Brokers should not be allowed to post loads with no specifications.

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Kendra Wiggan
Kendra Wiggan
1 reviews
over 2 years ago
5 out of 5 stars

Truckstop is incredible

Truckstop is incredible. It has all the tools you need to carry out the duties of brokering. Lise Banks is very amazing and informative. My transaction and setup went smoothly. If you need help you can call on Lise B. and she's there to help. Truckstop has everything at your fingertips.

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Naseeb
Naseeb
1 reviews
over 2 years ago
5 out of 5 stars

Excellent presentation

Excellent presentation

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Rich John P
Rich John P
1 reviews
over 2 years ago
1 out of 5 stars

Worst company ever

Worst company ever. Please truck drivers, Dispatchers don’t do business with truckstop load board. They will keep taking money from your account and you will beg them to cancel your subscription they won’t do nothing. And customer service has no respect for customers.

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JOSHUA H
JOSHUA H
1 reviews
over 2 years ago
3 out of 5 stars

Better information on rates for loads

Better information on rates for loads , truck stop always seems to be way less than what I get for my loads .

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RICARDO
RICARDO
1 reviews
over 2 years ago
1 out of 5 stars

this company does not do as they say

this company does not do as they say, I for my service and one month nothing is getting done.

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Yvette
Yvette
1 reviews
over 2 years ago
5 out of 5 stars

Great customer service

Great customer service. Nick is just amazing

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over 2 years ago
1 out of 5 stars

I would leave 0 stars if I could…

I would leave 0 stars if I could truckstop factoring started off great then once u hit the mark to cancel they take there time paying you when they feel have thw same excuses the image aint clear when its clear as day do not go with this company go else where its not worth the stress and waiting for your money thru them.

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Cameron
Cameron
1 reviews
over 2 years ago
5 out of 5 stars

Sign up was awesome!

Sign up was awesome!

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