Truckstop.com Load Board

3.2088397790055248 out of 5 stars
3.2
Average905 reviews

TrustScore

3.2
3.2088397790055248 out of 5 stars
Average
5 out of 5 stars
388
4 out of 5 stars
70
3 out of 5 stars
78
2 out of 5 stars
81
1 out of 5 stars
288
905 reviews in total

Review summary

Truckstop.com Load Board has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Newark truck stop crap women’s shower…

Newark truck stop crap women’s shower and toilets are locked I ask for shower they said no crap won’t be back good ok

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

For factoring

For factoring. Horrible service.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I opened an account after 30 minutes

I opened an account after 30 minutes. I didn’t like the app and rates. I request refunds and they gave me a hard time. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please steer clear of this load…

Please steer clear of this load Board...I canceled my account 4 days of the billing period and they still charged me and...Read more

0
0
🔥 High engagement

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Filter by rating:
Andrew
Andrew
1 reviews
over 3 years ago
3 out of 5 stars

New to loadboards

There is usually loads on the board. I havent been on my own long enough to have suggestions on how to improve it.

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Oscar
Oscar
1 reviews
over 3 years ago
2 out of 5 stars

Not enough loads

Not enough loads for bobtails as sales lady mentioned

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Nick
Nick
1 reviews
over 3 years ago
5 out of 5 stars

Truckstop

Easy to use, endless amounts of opportunity & options.

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Corey
Corey
1 reviews
over 3 years ago
5 out of 5 stars

Awesome

Thanks for all you guys hard work making sure my factoring and money and etc. Stuff go through as well and that's planning on time 🍻🙏🏾🙏🏾

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Michael
Michael
1 reviews
over 3 years ago
5 out of 5 stars

It's a very good load board to have if you are running Box Trucks.

Truckstop has been very resourceful load board app for my Box Trucks. I recommend the app for any box truck owner operator.

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Franklin
Franklin
1 reviews
over 3 years ago
1 out of 5 stars

It’s not how they promote

It’s not how they promote, nothing new as others, it’s just cost more $

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Jen
Jen
1 reviews
over 3 years ago
1 out of 5 stars

Overall... bad experiences

So far, we have had bad experience after bad experience with little to no help on resolutions. I called customer service after surgery just to report more issues... I get these people that say call me if you have issues... then no response. We've had four incidents of reporting errors since having it. I was told we would have an onboarding call... still waiting. I would give this company no stars with the ELD service. The load board runs behind it seems... by the time it pops up as new... i click on it to show it's no longer active! I then called factoring the next day about a payment to get a rep with an attitude. I feel like the customer service is severely lacking and their word is meaningless... no actions. I'm supposedly up to 3 months free on the ELD system due to issues... but amazingly NO notes on our file about any of that! Just waiting to cancel all of it... ELD, load board, and factoring... surely there's better customer service and systems available.

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Melanie
Melanie
1 reviews
over 3 years ago
4 out of 5 stars

Loads posted where booked when I…

Loads posted where booked when I called/ emailed.

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over 3 years ago
5 out of 5 stars

Awesome

I’ve had no problems using truckstop. I find it easy to use, and I enjoy booking loads here!

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Bud
Bud
1 reviews
over 3 years ago
5 out of 5 stars

Truckstop is a great factoring company. They keep the independent drivers going and look after us

Truckstop work hard for us independent drivers so we get paid with out waiting on broker to expense us drivers so we can keep paying our bills like everybody else.

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Chris
Chris
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service

I am most pleased with the service of truckstop.com Especially the factoring department. They are superfast and efficient as advertised.

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Jonathan
Jonathan
1 reviews
over 3 years ago
2 out of 5 stars

Driver

No loads paying $$$$ for dulley trucks and 40 ft trailers

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Sheri Harshaw
Sheri Harshaw
1 reviews
over 3 years ago
5 out of 5 stars

Owner

The sales consultant was very knowledgeable about the product and spoke with confidence, answered questions by providing examples, and was readily accessible.

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henry
henry
1 reviews
over 3 years ago
3 out of 5 stars

Iam not finding the high paying loads…

Iam not finding the high paying loads that I’ve been hearing others people find off of this app

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USdad
USdad
1 reviews
over 3 years ago
4 out of 5 stars

Solid amount of loads posted daily.

Solid amount of loads posted daily.

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Carla
Carla
1 reviews
over 3 years ago
1 out of 5 stars

Expected more

Expected more

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Cuahutemoc
Cuahutemoc
1 reviews
over 3 years ago
3 out of 5 stars

No much flatbed freight

No much flatbed freight

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Ruslan
Ruslan
1 reviews
over 3 years ago
5 out of 5 stars

You guys doing awesome job to…

You guys doing awesome job to communicate and inform people.

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JAIR
JAIR
1 reviews
over 3 years ago
2 out of 5 stars

Is just not good right now.

Is just not good right now.

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SHAWN NOECKER
SHAWN NOECKER
1 reviews
over 3 years ago
5 out of 5 stars

Great ppl and easy setup

Great ppl and easy setup

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