Truckstop.com Load Board

3.2088397790055248 out of 5 stars
3.2
Average905 reviews

TrustScore

3.2
3.2088397790055248 out of 5 stars
Average
5 out of 5 stars
388
4 out of 5 stars
70
3 out of 5 stars
78
2 out of 5 stars
81
1 out of 5 stars
288
905 reviews in total

Review summary

Truckstop.com Load Board has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Newark truck stop crap women’s shower…

Newark truck stop crap women’s shower and toilets are locked I ask for shower they said no crap won’t be back good ok

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

For factoring

For factoring. Horrible service.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I opened an account after 30 minutes

I opened an account after 30 minutes. I didn’t like the app and rates. I request refunds and they gave me a hard time. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please steer clear of this load…

Please steer clear of this load Board...I canceled my account 4 days of the billing period and they still charged me and...Read more

0
0
🔥 High engagement

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David
David
1 reviews
over 3 years ago
4 out of 5 stars

Great board

Great board , very easy to use on all applications , great customer Service, a little slow at times but it’s fine worth the price

Helpful?
Rene S
Rene S
1 reviews
over 3 years ago
5 out of 5 stars

Load board is very good tools for truckers I love the app

Very good for me

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Latesia
Latesia
1 reviews
over 3 years ago
5 out of 5 stars

Im glad I switched to Truckstop…

Im glad I switched to Truckstop factoring. Its easy and a simple process. I've always used their loadboard which is amazing

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Robert
Robert
1 reviews
over 3 years ago
2 out of 5 stars

New to truckstop

Truck stop is a great opportunity to view loads in the area you wish to do business. The problem I have is the you should be able to create a carrier profile ( upload all of your initial documents// send them to the broker you want to do business with and not have to constantly go back and forth. This is a personal thing for my business time is money and when time is wasted I’m loosing money. I have been in this industry prior to computers and now ..some things are simple and others are not. The other information provided by the load board is great dealing with the recommendations for the brokers makes it easier to have documentation to verify prior to the conversation of booking the load .

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Asha Noor
Asha Noor
1 reviews
over 3 years ago
5 out of 5 stars

good and is so helpful

good and is so helpful

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Al Ghebrelul
Al Ghebrelul
1 reviews
over 3 years ago
1 out of 5 stars

bad bad bad

bad bad bad. This needs to improve a lot

Helpful?
LaDonna
LaDonna
1 reviews
over 3 years ago
5 out of 5 stars

so far so good

so far so good

Helpful?
DERICK
DERICK
1 reviews
over 3 years ago
5 out of 5 stars

Convenient in fueling my truck helpful…

Convenient in fueling my truck helpful in customer service and cashier was helpful

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Lancy Walker
Lancy Walker
1 reviews
over 3 years ago
3 out of 5 stars

Overall experience with app

Overal platform

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Eisher
Eisher
1 reviews
over 3 years ago
5 out of 5 stars

Good

Good experience

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SARBJIT
SARBJIT
1 reviews
over 3 years ago
1 out of 5 stars

There has no loads

There has no loads

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Jewell
Jewell
1 reviews
over 3 years ago
5 out of 5 stars

Truckstop is a very useful tool that…

Truckstop is a very useful tool that Nancy guided me through gracefully!

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Roxanna
Roxanna
1 reviews
over 3 years ago
1 out of 5 stars

The webpage even doesn’t work when I…

The webpage even doesn’t work when I want to open it.

Helpful?
Tim
Tim
1 reviews
over 3 years ago
2 out of 5 stars

Communication isn’t the best when…

Communication isn’t the best when handling factoring between truck stop and broker. Y’all need to work on better communication for sure. But I will say the load board is great

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Moises
Moises
1 reviews
over 3 years ago
4 out of 5 stars

I think tools are pretty usefull I'd…

I think tools are pretty usefull I'd like to have them all more integrated I get some users use only some solutions but for all those who want to work all together with you guys it would be much better to have all in one main portal. Anyhow so far so good. Still having to get all the potential of the platforms. But the Loadboard itself pretty happy with it.

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Eric
Eric
1 reviews
over 3 years ago
3 out of 5 stars

The site is ok

The site is ok. I've noticed the site does not feature accurate rates for lanes we move on our carrier side 3+ yrs. For my carrier side as far as dispatching our trucks I would not rely on this site. rates are $300-$500 lower. On the broker side the site is ok to reach more carriers.

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Dwight
Dwight
1 reviews
over 3 years ago
4 out of 5 stars

I have not explored all the options…

I have not explored all the options available but what I have explored is great so far im sure once I get familiar with the play book I can make this board work for me.

Helpful?
over 3 years ago
1 out of 5 stars

I tried to contact with you guys many…

I tried to contact with you guys many times and I got chance to talk with you guys, but somebody told me someone will calling you, but until today I never get call from truck-stops side.

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Rodolfo
Rodolfo
1 reviews
over 3 years ago
5 out of 5 stars

the best app for best rates

the best app for best rates

Helpful?
Michael
Michael
1 reviews
over 3 years ago
5 out of 5 stars

Everything that I have experienced has…

Everything that I have experienced has been good

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