Travelocity Reviews

Beware. Travelocity will book you a car rental reservation when no cars are available. Never book a car rental from them. Happened to me today. Spent $50 in Uber fare to pick up a nonexistent car.

We ended up staying at a motel which was a very dirty dump. Travelocity should not have this listed in their website.

The transportation was uncomfortable and overcrowded, and the guide had little to no knowledge about the animals or their habitats. We spent most of the tour driving around in a cramped vehicle, with minimal wildlife sightings. When we did spot animals, there was no effort to provide educational information or enhance the experience. The tour was poorly organized and failed to deliver on its promise of an exciting wildlife adventure.

I was searching site for rental car for vacation. Was charged $50 Travelocity / $340.62 Hertz . I never rented the Vehicle. Attempted to call Travelocity customer service , was told system was down, I was disconnected. Spoke to virtual customer service , was given link to customer service. But you have to pay $1 which would be refunded back . I refuse to give them another penny

J’attends un remboursement approuvé depuis 1 mois. Il me répète sans arrêt que c’est 7 à 10 jours ouvrables. À quel point suis épaisse? Il m’ont tout simplement dit de m’arranger avec ma banque. Ils ne sont pas capable de me dire quel jour il m’ont remboursé. L’argent n’est tout simplement pas crédité à ma carte de crédit. Facile à comprendre!!!! C’est de fraude à ça point. 1650$ 😖

Avoid. Failed to pay to a rental car and had to repay full amount upon arrival.

Son ladrones yo reserve un habitacion en el melia bajaras de madrid el 14 de septembre con desajuño incluido por 223 dollars ,recibi la confirmacion sin el desayuno , anulo la reservacion para reservarla de nuevo piensendo que yo habia echo un error y mi reserva estaba bien, intentamos reactivar la reserva segun nos digo el melia de hacer y ahora el melia y travelocity ( expedia) dicen que he perdido mi reserva y el dinero y no me dan ni l habitacion ni el dinero por un ertor de ellos son ladrones y muy mal educados es un verguenza cuidados de reservar con ellos porque nunca pierden

Mi familia que somos 3 compramos un paquete vacacional y llegamos faltando 3 horas al aeropuerto para nuestro vuelo. El paquete era todo incluido con el transporte del aeropuerto al hotel y resulta que cuando estamos en el aeropuerto y hacer inmigración y la plata forma se cayó y el único supervisor que resolvía a todos el problema en fin la espera fue mucho tiempo y cuando nos resolvieron el problema de inmigración ya era tarde y el avión nos dejó esto ocasionó que el transporte del aeropuerto al hotel nose pudo porque al cambiar hora de vuelo íbamos a llegar a otra hora y también perdimos eso y nos toco buscar otro transporte de $170 dólares y bueno toco hacerlo y también inmediatamente nos pudimos en contacto con Travelocity y nose hicieron responsables para el reembolso y este problema que tuvimos en el aeropuerto no era culpa de nosotros ya que el problema era para todas las personas ya que la plata forma de había caído

BUYER BEWARE! BAIT AND SWITCH YOUR ROOMS!! the room I paid for wasn't the same room in my confirmation. After an hour Back and Forth with someone in India, NO ASSISTANCE, NO HELP, NO NOTHING; WASTED MY TIME, TAKE YOUR MONEY BUT THEN DON'T WANT TO FIX THEIR MISTAKES....

I used to like Travelocity. Not anymore. You cannot talk to an agent. If you make a mistake you cannot fix it. I will NEVER use it again. This was a costly experience. I spent over 30 minutes in a Chat with a MD Zeyaul. I'm still not sure this was a person, Every 15 min or so I was told they would look into my issue in the next 5 minutes. HORRIBLE. If I could give negative stars I would.

We flew on Icelandair from Portland (PDX) to Helsinki (HEL) and return via Keflavik. We paid a premium for extra leg space but discovered that the seat next to emergency exit actually has restricted leg space. The compartment that houses the emergency slide intrudes into the space immediately in front of the seat. Further, seats are uncomfortably narrow as is the center aisle. The Boeing 757 had just two restrooms in the rear of the plane to accommodate 168 passengers. We have been flying internationally for 50 years and these Icelandair flights were the least comfortable that we could recall. Icelandair is off the list.

Travelocity is the worse site for not canceling your reservation when you call and cancel. I called a month a head of the reservation to cancel and they never canceled. So I ended up having to pay . 😡

I am extremely disappointed with Travelocity and will not be using their services again. I booked a round-trip flight through Travelocity and purchased insurance on my flights for added protection. A few days later, one of the airlines rescheduled my flight to depart a day later, which completely disrupted my plans. I contacted Travelocity for assistance, but they only suggested calling the airline, claiming there was nothing they could do. When I reached out to the airline, they were equally unhelpful. Left with no other option, I had to spend hundreds of dollars more on another airline to ensure I arrived on the day I originally needed to be there. To make matters worse, I later found out from Generali, the insurance provider, that my new flight was not covered under the policy I had purchased. When I contacted Travelocity to request a refund for the insurance and the inconvenience, they flatly refused, despite the situation being out of my control. I feel completely let down by Travelocity. I paid extra for insurance that I couldn’t even use and ended up having to spend significantly more just to keep my travel plans intact. This experience has been incredibly frustrating, and I strongly advise others to avoid using Travelocity for their travel needs. I will certainly never recommend them.

DENIAL OF A CAR RENTAL REUND. BOOKED A CAR THROUGH TRAVELOCITY ON APRIL 17,2024. FOR WED,JULY17,2024,CANCELED CAR RESERVATION ON JULY 16 2024,DUE TO A LOCATION CHANGE,WITH DOLLAR RENT A CAR,REBOOKED WITH DOLLAR FOR THE SAME DAY AND SAME TIME.WAS TOLD BY DOLLAR THAT TRAVELOCITY WOUD GIVE A REFUND.TRAVELOCITY REFUNDED ME THE RENTAL CAR INSURANCE PROTECTION PLAN MONEY NOT THE CAR RENTAL MONEY. THIS HAS BEEN ON GOING BETWEEN THE TWO COMPANIES SAYING NEITHER IS RESPONSIBLE FOR A CANCELLATIONFUND.THE RENTAL AGREEMENT STATES THAT YOU HAVE 24HRS TO RESPOND WHICH I DID.PER THE AGREEMENTWICH STATES CANCELLATIONS MADE UP TO 24HRS BEFORE PICK UP ARE SUBJECT TO A FEE OF $50.00 OR THE AMOUNT PAID ON LINE, WHICH EVER IS (LESSER). WHY THEN WONT TRAVELOCITY DEDUCT THE LESSER AND REFUND ME MY RENTAL MONEY. THIS EMAIL WAS SENT TO ME JULY 31,2024.BY MANISHA DELM14.

I purchased a flight ticket for a total price that was clearly described in the Travelocity site as including one checked bag and one carry on bag as well as seat selection. When I checked in, I was charged $120 for my one checked bag. When I called Travelocity they would not address the issue unless I could first send them a screenshot of the Travelocity screen at the time I purchased the ticket.

Travelocity failed to tell me that the local rental agency did not accept debit cards so my rental was canceled and they refused to give me a refund. ( The term Debit and Credit cards is used interchangeably in our society) Travelocity stole my money. They ripped me off. Multi-billion dollar company taking money from the poor to line their pockets. I will never use them again and I will tell everyone I know every time I get a chance.

I work in customer service so I know how difficult it can be, but Travelocity is the worst. The fine print says that a customer should get a flight refund when a flight is canceled. However, when I had a flight canceled due to bad weather, the customer service agent tried to blame me for not making a canceled flight. I tried again after my vacation to reach an agent who said they are working on a refund. After two weeks, I was told they could not reach the airline. So I easily reached the airline who said they had never heard from Travelocity as all they had to do was give the flight information and they would generate a refund code. I gave Travelocity the telephone number to call to confirm the canceled flight. Still no refund it’s three months later. Never again.

Travelocity's service has been highly disappointing. Their website is cluttered and difficult to navigate, making the booking process unnecessarily complicated. Customer service is nearly impossible to reach, and when you do, representatives are unhelpful and often rude. Refunds and cancellations are a nightmare, with lengthy delays and unclear policies. Overall, using Travelocity has been a frustrating experience, and I would not recommend it to anyone seeking a reliable travel booking platform.

This is our forth stay in this little slice of heaven in the Med..on the Greek island of Greece we found a gem of peace and quiet… it is called Anax resorts and spa. 5 star for sure, cleanliness of entire property and staff and owner manager who truly cares.. my daughter is getting married on Mykonos and we have arranged for all of our guests to stay there! That says it all. Check it out! You will not be disappointed.😊

I tried to change a reservation for the date of a flight. I received a bill for $37,165.80. It has taken more than an hour on the phone to try to get this clairified. They have gotten all of my travel information confused. I will never use travelocity again.