Travelocity
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DENIAL OF A CAR RENTAL REUND
DENIAL OF A CAR RENTAL REUND. BOOKED A CAR THROUGH TRAVELOCITY ON APRIL 17,2024. FOR WED,JULY17,2024,CANCELED CAR RESERVATION ON JULY 16 2024,DUE TO A LOCATION CHANGE,WITH DOLLAR RENT A CAR,REBOOKED WITH DOLLAR FOR THE SAME DAY AND SAME TIME.WAS TOLD BY DOLLAR THAT TRAVELOCITY WOUD GIVE A REFUND.TRAVELOCITY REFUNDED ME THE RENTAL CAR INSURANCE PROTECTION PLAN MONEY NOT THE CAR RENTAL MONEY. THIS HAS BEEN ON GOING BETWEEN THE TWO COMPANIES SAYING NEITHER IS RESPONSIBLE FOR A CANCELLATIONFUND.THE RENTAL AGREEMENT STATES THAT YOU HAVE 24HRS TO RESPOND WHICH I DID.PER THE AGREEMENTWICH STATES CANCELLATIONS MADE UP TO 24HRS BEFORE PICK UP ARE SUBJECT TO A FEE OF $50.00 OR THE AMOUNT PAID ON LINE, WHICH EVER IS (LESSER). WHY THEN WONT TRAVELOCITY DEDUCT THE LESSER AND REFUND ME MY RENTAL MONEY. THIS EMAIL WAS SENT TO ME JULY 31,2024.BY MANISHA DELM14.