TR
Travelocity
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Very bad website and customer service.
The site fools you. We did a package resort and flight. The hotel showed in cozumel and the flight to cozumel but when it was all booked and searched for the hotel address we would have had to take a ferry to the mainland!! Ridiculous. Not only that the transport to the hotel was not included!! Now we have to find a shuttle then a ferry and then a taxi!! Crazy. Travelocity agents can't speak English and make it sound like they don't know anything about their own packages. Maybe if you super proof read everything, double check addresses you can use them, but beware of making any changes and check if transport is available.