Travel Counsellors Reviews

We recently booked a once-in-a-lifetime trip to South Africa through Travel Counsellors, and we couldn’t be happier with the experience. From start to finish, they impressed us with their deep knowledge of the country, seamless organization, and outstanding responsiveness. Our journey began in Johannesburg, where Travel Counsellors helped us make the most of our short stay with great recommendations for culture and cuisine. From there, we headed to Kruger National Park, where they booked us into Honeyguide Camps — a truly unforgettable safari experience. The game drives, expert guides, and warm hospitality at Honeyguide made this part of the trip a real highlight. We ended our adventure in stunning Cape Town, where again, Travel Counsellors had all the details covered. From exploring Table Mountain and the Cape Peninsula to discovering the local food scene and wine country, everything was thoughtfully planned. What really stood out was how responsive and attentive they were throughout the process. Any question we had — before or during the trip — was answered promptly, and they always went the extra mile to make sure we felt supported. They also managed to secure excellent deals, including upgraded accommodations and great value tours that made our trip feel luxurious without breaking the budget. If you’re planning a trip to South Africa (or anywhere, really), we can’t recommend Travel Counsellors highly enough. Their expertise, attention to detail, and personal touch made all the difference in creating a smooth, exciting, and completely stress-free vacation. Sarah is absolutely amazing!

I would like to thank Hayley Roberts for our trip, she organised the whole trip ,on what I ask for ,nothing was to much trouble for her ,she gets everything ready for you and prints it off, so you got paper copies, we will always book with Hayley from now on.

Left me not having to worry about anything

After quite a few years of poor holidays we decided to put this years holiday in the hands of Katharine from TC. Being a family of 5 with 3 teenage boys was always going to be a challenge but Katharine made the whole experience easy and her attention to detail was great. She took time to understand our needs, gave us some options to choose from and made sure everything was taken care of. Fast track passes, private transfers, etc all added to the experience. The 5* hotel in Crete she recommended was lovely and worth every penny. It’s the first holiday in a long time that we’ve all enjoyed. So grateful for all her help and will definitely be using her for our next big time!

Everything was perfectly organised for us. The hotels in Venice and Sirmeone were great. Out train from Venice to Lake Garda was cancelled due to a strike but this was no problem as Clare sent e tickets for another train. Would definitely recommend TC’s and Clare

From start to arriving back into the UK from our holiday literally everything was taken care of. Accommodation, the flight, arranging trips , transfers all taken care of. Always being kept informed.

My Travel Counsellor, Linda Allen has been looking after my travel needs for a couple of years now. Her expertise, attention to detail and genuine care makes my trips seamless and stress free. I highly recommend her exceptional service!

This is the second time I’ve used Travel Counsellors and I can’t recommend them highly enough, and will use them again for more holiday in the future. If you want a great service and holiday start using them now ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

If your want five star service then use Travel councillors, I use Sarah C and was worried at first as I don't go on once in a life time holidays as yet , and just book family holidays but Sarah goes above and beyond to book exactly what I'd like and also print and deliver the tickets before going. Her husband James booked our trips again took all the worries and left handy notes , like take your passport, which I wouldn't have known All in all thank you to you both

We've turned to Vicky Dyer many times now, and each time she delivers exactly what we're looking for - & more! She listens carefully to our requests, offers thoughtful options, & takes all the stress out of booking & organising a holiday. We'd honestly be lost without her & wouldn't dream of going away without her guidance. Thank you, Vicky - you're the best!

Simon was quick and efficient and we would definitely recommend him /use him again.

Gemma was absolutely amazing! From the pre booking enquiries, to tailoring the perfect holiday for us. Gemma always replied to my emails swiftly and professionally, and we had the best experience on our holiday. Thank you Gemma, we will definitely be booking with you again!

We had the amazing Gemma Metcalf looking after us. We booked a holiday to paphos Cyprus for a family wedding. So smooth and stress free. I’ll never book a holiday myself again.

Fantastic Travel Counsellors Great communication from the off and Serena took all the elements of what we were looking for in a holiday and provided us with a fantastic break. Transfers were amazing and had private coach all to ourselves. Having a busy lifestyle meant that I could just pass on requirements to Serena and she did all the leg work for me. Never used a Travel Counsellor before and will definitely do so from now on.

It was well organised and managed

Everything was well organised and no issues at all. Aaron made the whole process seamless

Everything was spot on regarding the agent anyway I’ve used carter Laffan for many years

Joanne was really helpful, attentive and frankly just really nice! I found the way the entire trip was all put into the app with all the information about each step clearly put in made travelling very much easier. Jo also went out of her way to help when my son lost his favourite toy in one of the hotels!

Louise is just a brilliant communicator and organiser.

Everything was perfect.