Travel Counsellors Reviews

We booked our Disneyland Paris trip through Travel Counsellors, and I can’t recommend them enough!! I enquired with an idea of what we wanted, and within a couple of hours, Chloe reached out with a couple of options to see which we would prefer. The process was so smooth, stress free and Chloe’s attention to detail is second to none. It was a pleasure to book with them, and will definitely be going back ❤️

We throughly enjoyed our Cunard cruise and will be booking again .

Another stress free booking with Martin! The whole experience saves me so much time and confusion! Will continue to use his friendly service for future breaks. Thanks for going the extra mile always! Very satisfied customer 🙌

Mags has arranged holidays for my daughter & I for about a decade now and we haven't once experienced even a minor inconvenience!!! Our recent trip to the USA was complicated as we travelled around and also needed a car etc. but everything was organised and handled to perfection by Mags as always. She rocks!!!!

From the start to end, Claire made it as easy and simple process as possible. Claire gave us constant updates and support throughout the process and I could not recommend anyone better than Claire to organise your holiday. We loved our holiday and will definitely ask for Claire's assistance in the future!

Smooth and efficient

Karen sourced our honeymoon destination. Having spent time on the phone discussing options Karen put forward two destinations and hotel choices of which we decided on Sorrento , The Grand President. It was great accommodation, location, food and customer service. Travel documents arrived by post as we requested and everything was arranged for us. Also we had peace of mind that Karen and her team were just a text or call away if we needed anything. We will definitely use Karen again for her expertise in holiday planning.

Fabulous service from start to finish. So delighted and so grateful to Liz Hemingway - she recommended the perfect place and then made everything super easy and answered all the little questions we had - nothing was too much trouble. Thank you Liz. We will definitely use your travel services again.

This was a trip of a lifetime and our counsellor, Ruth Inglis, could not have been more helpful from the initial enquiry right through to until we came home. Her communication was excellent throughout the whole process. We had a wonderful adventure and the planning and booking that went it to it with Ruth ensured that it was exactly that. Thoroughly recommend!

So helpful when booking a holiday that requires internal flights, two hotels and internal transfers. Just makes it so much easier and more reliable.

Great service, attention to detail, lovely touches such as the novel that was delivered as a holiday read with our documents because it was set in the destination. Caroline provides a fabulous service with wonderful customer care.

This was my first experience of using a Travel Counsellor and I wasn't sure if it was all a bit too good to be true (Spoiler - it is most definitely not too good to be true). I asked Sol Cowie to organise a holiday for myself and 2 children (21 & 17) at fairly short notice without much of a brief about what we wanted (we knew we didn't want a sunbed resort type holiday). Sol was quickly able to establish what we wanted and what was important to us. She takes the time to find out about you, what a holiday means to you, what you want and what you need. We had a brilliant week in Budapest and Vienna. Hotels in perfect locations, private transfers and lots of experiences (small group walking tours, thermal baths and our unexpected highlight of a classical music concert at the Schönbrunn Palace in the home of classical music Vienna). Want to change the flights to better times? no problem. Want to swap the day of an experience? no problem. The total price was within the budget I'd allocated myself and Sol found ways to make savings along the way. We would not have gone on this holiday were it not for Sol as I would never have found the time to research all the individual components and work out how to put it all together. Sol is a seasoned traveller and explorer and knows how to plan a great holiday within a budget. I am happy to recommend Sol Cowie without any hesitation. Thank you Sol - I'll be in touch soon to plan my next holiday.

We used Karen Thornton of Travel Counsellors to help us plan our 25th Wedding Anniversary trip and wow what an amazing job Karen did! We decided on a Mediterranean Cruise (something we had always wanted to do), Karen helped us plan everything from a stop in Barcelona before the cruise, excursions from the cruise and a stay in Rome at the end of the cruise. This trip was very special for us and we can’t thank Karen enough for everything she did for us! We would highly recommend Travel Counsellors and especially Karen Thornton!

Excellent service all round. From flight advice to assistance with changes, really well done. Highly recommended.

Tailor made holiday experience.

If the other counsellors are as good as the person I contact, Daniel Henry Adams, and I have no reason to think they are not, I would not go anywhere else. First class service from your armchair, what more do you want?

We used Claire Summers to book our holiday taking in Las Vegas/San Francisco/LA. We had an initial chat where Claire got the feel for what we were after, few alterations on hotel choices and everything was booked. Able to log onto the app was really helpful. Claire rang just before we went to make sure everything was ok. She checked in all our flights and kept in contact whilst we were away, then followed up on our return Would recommend using Claire

Every detail for our trip to New York was spot on travel hotel all good

Lucy is fabulous, she is so knowledgeable and gave us loads of advice and even sorted the small details out to make our trip to Prague perfect. We’ve had an amazing time. This is our third trip book with Lucy, highly recommend her!

Hi Heather, thank you for organising my train journey from London to Chamonix Mont Blanc return. It all worked superbly with little waiting around. I found some bits quite stressful especially the Metro between Gare du Nord and Gare de Lyon mainly because there were never any staff to ask where to go. It was significantly easier on the return leg not just because I had experienced the outward journey but because i acquainted myself with the direction of travel and where each of the trains were coming from and going to etc. Many thanks for another great trip, we will definitely use your services again and thankyou for always being available when needed, Best Regards Rory