TokyoTreat

4.59 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.59 out of 5 stars
Excellent
5 out of 5 stars
810
4 out of 5 stars
104
3 out of 5 stars
15
2 out of 5 stars
8
1 out of 5 stars
63
1,000 reviews in total

Review summary

TokyoTreat is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Absolutely amazing treats

Absolutely amazing treats, can't wait to try more!

1
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

SCAM

SCAM! Auto renewed my subscription without my consent, refused to refund. I'll be reporting this as fraud to my credit c...Read more

1
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

The tokyo treat snack are unique to me…

The tokyo treat snack are unique to me and my family! Its nice to get a taste of tokyo japan from time to time. Its alwa...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great product

Great product. Super diverse snacks and tasty flavors. The soup was king and the Hello Kitty gummies unreal. Would like ...Read more

0
0
🔥 High engagement

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over 3 years ago
5 out of 5 stars

Always cool new stuff every month love…

Always cool new stuff every month love the unique drinks

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Siobhan Gadd
Siobhan Gadd
1 reviews
over 3 years ago
5 out of 5 stars

Definitely recommend

The snacks are great, customer service is really nice always get my boxes swiftly, packaged nicely with a very helpful leaflet telling me what each snack is and what the common allergy of the snack so I don't have to worry that I'm eating somthing I'm allergic to just because the ingredients are in Japanese not to mention the selection of snacks is really good very highly recommend

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over 3 years ago
5 out of 5 stars

Once again super cool snacks from Japan…

Once again super cool snacks from Japan delivered super fast to my door

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Zach
Zach
1 reviews
over 3 years ago
5 out of 5 stars

Absolutely love my first box!!!

Absolutely love my first box! Spent six years in Japan as a child and it was so much fun opening up my box. Seeing all the flavors of Japan made me feel like a kid again! Would highly recommend!

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Diego
Diego
1 reviews
over 3 years ago
5 out of 5 stars

I love japanese candy and being able to…

I love japanese candy and being able to eat them monthly is great. Also, the package is great with a variety of products

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Ebonie
Ebonie
1 reviews
over 3 years ago
5 out of 5 stars

Such a fun experience trying all new…

Such a fun experience trying all new foods and snacks. Came super quick and all in perfect condition and sealed. Will try again!! 100000/5 rating

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Marie-Kim P.
Marie-Kim P.
1 reviews
over 3 years ago
4 out of 5 stars

Great service

Great service, good price for the amount of things we have! Shipping is really fast!

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Lex Maddela
Lex Maddela
1 reviews
over 3 years ago
5 out of 5 stars

So many different treats that is unique…

So many different treats that is unique and tasty. I initially bought a subscription for my wife and she has been loving it.

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Tom
Tom
1 reviews
over 3 years ago
1 out of 5 stars

Despicable service...

I can't begin to explain how much I advise anyone to avoid this company. I spent months being ignored about my orders, orders never arriving and then I'd get an update when my account was charged again and then ignored. Dozens of emails. Horrible customer service and patronising responses. I'm beyond in favour of supporting businesses like this but it got to the stage I had to block the subscription from my bank. To this day I haven't received a response about approximately 100 euro of undelivered orders - ones I never signed up to be charged for. Customer service ignore you so I'm happy to report the way they treat customers. Worst subscription service on the Web.

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Dariia Melnyk
Dariia Melnyk
1 reviews
over 3 years ago
5 out of 5 stars

TokyoTreat experience

The whole TokyoTreat experience is wonderful. Starting from a very responsible and professional customer support agent and finishing with the full box of exclusive Japanese treats which can be rarely met in Eastern Europe. I'm really grateful to TokyoTreat for the chance to taste the world!

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over 3 years ago
5 out of 5 stars

So many delicious snacks🤩

So many delicious snacks🤩

Helpful?
Luke
Luke
1 reviews
over 3 years ago
5 out of 5 stars

Experience was great family enjoyed

Experience was great family enjoyed all the snacks can't wait for the next box

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Kat Toss
Kat Toss
1 reviews
over 3 years ago
5 out of 5 stars

Awesome assortment of snacks :)

Awesome assortment of snacks :)

Helpful?
Laura
Laura
1 reviews
over 3 years ago
5 out of 5 stars

Super Erreichbarkeit

Super Erreichbarkeit Super Service netter Support

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james jones
james jones
1 reviews
over 3 years ago
5 out of 5 stars

You like Japan then you'll love Tokyo…

You like Japan then you'll love Tokyo treat a little pricey but if you have the money than you need this 😘

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Huskers
Huskers
1 reviews
over 3 years ago
5 out of 5 stars

Got here super fast and was super…

Got here super fast and was super painless 5o fet. I do love the packaging but i think it could be a little taller as to avoid some boxes for the treats not to be squished. As i love keeping some of them for uniqueness.

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Tabs Vailo
Tabs Vailo
1 reviews
over 3 years ago
1 out of 5 stars

Worst Customer Service Ever

I ordered a one year subscription during their Sakura gimmick. They were giving out free starbucks cups to those who paid $539.99 for a 12/month sub. I received my first box a week later with no cup and missing some of the items promised in the booklet. I emailed them and they didn't respond. I contacted paypal to make a dispute for my money back minus the one box. Paypal ruled in TokyoTreats favor because the company submitted the tracking for the box. After going rounds with the dispute, Tokyo treat finally reached out to me to ask for photos of the box. It has been three months and most of the items in the box are rotten. I sent a photo the day it arrived, sent the mail investigations report,etc. They still say without a current picture they won't help me replace the missing items. I sent a picture, but I don't want the missing items, I just want my money back minus the one box. They refuse to continue the subscription because I opened a paypal complaint and they refuse to refund, so one box without the cup and with half the items missing cost me $539.99. worst decision I ever made. This company is awful.

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Sadik Oktay
Sadik Oktay
1 reviews
over 3 years ago
5 out of 5 stars

Amazing so much options and if I don't…

Amazing so much options and if I don't like a box they refund you full. 🥹

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over 3 years ago
5 out of 5 stars

There is always a good variety

There is always a good variety

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