TokyoTreat

4.59 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.59 out of 5 stars
Excellent
5 out of 5 stars
810
4 out of 5 stars
104
3 out of 5 stars
15
2 out of 5 stars
8
1 out of 5 stars
63
1,000 reviews in total

Review summary

TokyoTreat is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Absolutely amazing treats

Absolutely amazing treats, can't wait to try more!

1
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

SCAM

SCAM! Auto renewed my subscription without my consent, refused to refund. I'll be reporting this as fraud to my credit c...Read more

1
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

The tokyo treat snack are unique to me…

The tokyo treat snack are unique to me and my family! Its nice to get a taste of tokyo japan from time to time. Its alwa...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great product

Great product. Super diverse snacks and tasty flavors. The soup was king and the Hello Kitty gummies unreal. Would like ...Read more

0
0
🔥 High engagement

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Filter by rating:
akaia
akaia
1 reviews
about 2 years ago
5 out of 5 stars

Loved the snacks profided

Loved the snacks profided

Helpful?
Ryan Marsden
Ryan Marsden
1 reviews
about 2 years ago
5 out of 5 stars

Plenty of variety and shipped straight…

Plenty of variety and shipped straight from Japan. Kit Kats are the highlight from each box as you get flavours that are not sold over here in the U.K

Helpful?
about 2 years ago
5 out of 5 stars

Nostalgia

Nostalgia. Plain and simple. I had been stationed in Japan for four years and had a great time trying new food and snacks when I was there. Wanting to share that with my kids now, we got this and now I’m sharing memories with them and explaining where I had certain ones before. Love it!

Helpful?
about 2 years ago
4 out of 5 stars

Great Experience

My box was delayed a little, but it wasnt by much. The presentation after opening the box was beautiful and the snacks were even better. Definitely worth a try

Helpful?
Leanne
Leanne
1 reviews
about 2 years ago
1 out of 5 stars

Won't let me unsubscribe - Feel scammed!

I had a year long subscription auto renew without my knowing and tried to get this cancelled and refunded (before any boxes were shipped or received). The support was not willing to help and so I had to escalate to PayPal. Once escalated, I was informed by TokyoTreat that I would not be getting the refund nor the boxes because of the PayPal case. They did eventually provide a coupon for one year of boxes (with no refund so essentially I was forced to pay for a year of unwanted boxes). Fine, chalked it up to a learning experience. BUT after this year has now expired (which was payed for using said coupon), they have renewed me for another year without notice! I made it clear that I could not afford the initial year but definitely cannot afford this second one! I have just raised another ticket with support and will update accordingly.

Helpful?
about 2 years ago
1 out of 5 stars

This company is hellbent on making the user experience as painful as possible.

I got surprised by a massive 400$AUD leaving my bank account one day for a service from these guys that I didn't want. Within hours I sent them a series of messages demanding they keep their boxes and give me my refund. Just canceling the subscriptions was excruciating, filled with numerous pop-ups trying to get me to stay. Battled with customer service who straight up lied to me and told me they 'couldnt' refund anything, but later admitting they could but simply chose not to. Never had this experience with superior companies like Amazon, who put the customer first. This company puts the customer LAST, and hides this contempt behind a veil of politeness. Their contempt for their customers is very real and I hope no one ever has to deal with this nightmare of a company.

Helpful?
Liam
Liam
1 reviews
about 2 years ago
5 out of 5 stars

The best Japanese snack box

I've had other snack boxes but, TokyoTreat is definitely my favorite. Great variety of tasty snacks, both sweet and savory. My box even included some ramen! I would definitely recommend this for anyone that wants to try Japanese snacks.

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daniel watts
daniel watts
1 reviews
about 2 years ago
3 out of 5 stars

Great selection always very…

Great selection always very interesting, shame there is a very strict no refund policy even before any box has shipped. On a yearly sub that is really a huge turn off

Helpful?
Ben Crighton
Ben Crighton
1 reviews
about 2 years ago
5 out of 5 stars

There sweets are amazing

There sweets are amazing

Helpful?
Chris USA
Chris USA
1 reviews
about 2 years ago
5 out of 5 stars

A regular guys opinion

Everything is sent right to my door. It's all delicious and let's you try different flavor combinations you never would have thought of or had the chance to experience. Lots of interesting facts and info on the locations and the food. Well worth the subscription costs. 100% Recommend for anyone who has been curious about Japanese foods and snacks.

Helpful?
about 2 years ago
5 out of 5 stars

Great treats

Great treats, we will surely order more!

Helpful?
Jeff Sulz
Jeff Sulz
1 reviews
about 2 years ago
5 out of 5 stars

A good box

A really good mix of items to tryout.

Helpful?
about 2 years ago
5 out of 5 stars

So short story I love the box

So short story I love the box. Yes, it is a bit expensive, but only because my stupid country thinks that you need to pay extra tax. But not only that my stupid country think it need to hold my box for 10 days before releasing it. But I have already tried a lot of the snacks, and they were great... most of them. My only problem is how do i buy the stuff i really loved again!

Helpful?
Yume Star
Yume Star
1 reviews
about 2 years ago
5 out of 5 stars

Surprising New Flavors!

I love Tokyo Treat and have been a long time buyer. Cool snacks and chance to try new flavors and things! Found some unexpected favorites.

Helpful?
Darren
Darren
1 reviews
about 2 years ago
5 out of 5 stars

Amazing selection of treats

Amazing selection of treats. Great service can’t wait for my next box

Helpful?
about 2 years ago
5 out of 5 stars

Amazing lots of food to try definitely…

Amazing lots of food to try definitely worth the price compared to other boxes

Helpful?
Krista
Krista
1 reviews
about 2 years ago
5 out of 5 stars

We love these boxes so much!

We love these boxes so much! Every week we get surprised with brand new snacks that we have never experienced before. It is like getting a little piece of Japan every single week and it is the highlight of my week! All of our friends come over and try the new snacks every week and they are so excited to see and taste the new goodies!

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Tarek
Tarek
1 reviews
about 2 years ago
5 out of 5 stars

2nd time Subscription to Tokyo Treat

This is the second time I subscribe to Tokyo treat ! The service improved greatly and the products are always unique and interesting ! I’ve always loved to want to go to Japan and Tokyo Treat brings me a step closer to Tokyo :) the day we receive the box is really an interesting day all of the family , myself , my wife and 2 daughters part take in trying the exclusive products sent and we find it always quite the interesting experience ! I just got my November box today and I can’t wait for the girls to get home so we can try everything out ! Thank you Tokyo Treat !! :))

Helpful?
about 2 years ago
5 out of 5 stars

Worth every penny

Heard about it through featured anime podcast I have been excited every since I placed my order such a cool way to experience Japan without being able to be there in person!

Helpful?
about 2 years ago
5 out of 5 stars

Good shipping and treats are amazing

Good shipping and treats are amazing

Helpful?

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