Bottom feeder.
Bottom feeder.

5 months ago
Called them 3 days prior to make a payment and set up a direct debit as my debit card is stolen and awaiting a new car, they took the payment, set up a direct debit… Then called two days later to say... See more
6 months ago
I spoke to a lovely lady and she was so helpful made everything easy for me to understand as i was a bit confused about everything. She was so understanding of my situation which made me more comforta... See more
6 months ago
Nice man Avi Sorted me x
6 months ago
Spoken to a man called Akeel and he was very helpful, well spoken and very understanding. Was great help when it came to discussing my debt and helping me out with an affordable payment plan. Thank y... See more
Bottom feeder.
Akeel was kind, calm and very helpful.
Great guy very polite and professional understood my situation and helped by putting my account on hold for 60 days
The guy was brilliant helped me through everything ans set up a payment plan He's a credit to a debt company :)
Half these reviews must be fake,this company is dreadful, pressure you into a payment plan you can't afford constantly threatening with legal action if you don't do as they require.worst company i have ever dealt with and dam right rude.
Very understanding and considerate.
Really helpful and understanding
Ash was very understanding and put my mind at rest, it was a call i dreaded making, but all my queries were resolved - thank you
I spoke with akeel who was great to talk to and was very helpful is helping me set up my new direct debit Thanks alot akeel👍🏻
Very helpful with everything I needed
Very good service from the person I spoke to. She sorted out my issues Very simply and professionally
Pretty decent for a debt recovery company. They don’t push you to pay more than you can afford and are understanding and genuinely not pushy.
There was an agreement in place for x amount they took double, 2 months on the row 😡
The person I spoke to was Renell, she was so helpful and understanding and explained everything that made it easy for me take it all in, so a big thank you Renell
Very good service
I was dreading the call at first due to the stress but their agent Corrine was very helpful and understanding. She helped me sort my payment to an amount I can afford, Her help was priceless, the company made sure that the payment does not add pressure to my mental health, I cannot thank them enough.
Harassment by a debt collector in the UK is any action that makes you feel distressed, humiliated, or threatened. It's illegal to harass debtors under Section 40 of the Administration of Justice Act 1970. Examples of harassment Contacting you too often, or at unreasonable times Threatening you verbally or physically Ignoring you if you say you don't owe the money Pressuring you to pay more than you can afford Using more than one debt collector at a time Trying to embarrass you in public Sending fabricated letters that look like court forms Continuing to pursue the debt if you have mental health problems
Ash was very helpful and understanding. He talk me through the set up, which made it easy for me to understand.
Very professional would recommend
Thank you for taking my call, Akeel. You were easy to speak with, understood everything of what I asked of you. In addition to, going above and beyond with helping me resolve another issue.
Based on analysis of 70 reviews rated 1-2 stars for TM Legal
“Called them 3 days prior to make a payment and set up a direct debit as my debit card is stolen and awaiting a new ca...”
“this fifth payment failed (i didn't have money in bank account), which they said i'm now in severe arrears as it fail...”
“They keep putting fake reviews to control the 10% of bad ones, c'mon Trustpilot, sort them out”
“Please do not give your standard generic response with the usual false names, and again I see more false 5 star reviews”
“Review number 6, but this time a letter headed by TM Legal but now saying Perch Capital Limited v myself”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
TM Legal is a specialist law firm based in the UK, authorized and regulated by the Solicitors Regulation Authority. The company focuses on providing debt recovery and litigation services to both individual and business clients. With a commitment to helping customers navigate legal challenges, TM Legal offers a range of solutions tailored to meet the needs of those dealing with debt-related issues. As a trading name of TM Legal Services Limited, the firm operates within the Perch group of companies, which includes various entities specializing in debt resolution and financial services. TM Legal aims to assist clients in understanding their legal options and managing their accounts effectively, ensuring transparent communication throughout the process. Their dedicated services cater to a diverse clientele, from personal debtors to corporate entities seeking legal support in debt recovery matters.
TM Legal receives overwhelmingly positive feedback from customers, with many praising the staff's understanding and compassionate approach during difficult times. Reviewers frequently mention how helpful and efficient representatives like Ranell, Ash, and Bianca are, often alleviating stress and providing clear explanations. The customer service experience is highlighted as a strong point, with many expressing gratitude for the support received. However, a small number of critical reviews raise concerns about the company's legitimacy and payment practices, suggesting that some feel misled or pressured. Despite these negative sentiments, the majority of consumers appreciate the professionalism and care shown by the staff. Overall, TM Legal is viewed positively, with a strong emphasis on helpfulness and understanding.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.