The Underfloor Heating Store

Rapid response to getting order dispatched and great help if needed by phone

Brilliant product and service.

As we all know sometimes things can go wrong... but it is how we deal with the issues that we are judged on. We have a parcel missing and The Underfloor Heating Store were straight on it and problem solved. Thank you once again!

Easy to order online with good tutorials to help decide on your order. Fast delivery!

Advisor really helpful and knowledgeable

Our project is rather urgent. Luckily we have received prompt, professional and excellent assistance from Gary Grant. Thank you and will order again soon for our next project.

Very quick , very factual answer. Problem solved immediately. I'm very happy about service.

Good price, communication and prompt delivery thanks

I have used the underfloor heating store in the past but this time I just needed some expert advice to allow me to price for the correct specifications for an upcoming job. The agent on the live chat was fast and accurate with their responses. Thank you very much

Quick delivery, good price can't fault

Brilliant technical support

Great service and very quick replies to queries

I had conflicting information from a Plumber, so I used the online chat facility to contact The Underfloor Heating Store, they responded very quickly and dealt with my enquiry without delay.

Great service

I haven't purchased yet but I've spoken to a couple of agents about technical questions and they've been really helpful

Michael on technical gave full and clear technical advice that I needed to pass onto my builder to rectify an issue. He had a great telephone manner and summarised our conversation over email so I could send correct info to my builder, as I'm not technical. Couldn't ask for more.

Great customer service. Very helpful

Good service

Michael Gordon from the underfloor heating store provided a great service. I didn't wait long at all and then he came on and answered my technical query giving me confidence that i had the right solution. Thanks job Michael Gordon, great job.

always use them, great delivery times and great product. used the technical chat today and Michael was on the ball. it did have a bit of a wait but I just browsed the products and put my order into the basket.