Very quick delivery free of charge and easy to cut tile backer board
Good product well priced , Came promptly
Fantastic service! A unit installed 2 years ago failed, I contacted them and Stephen responded quickly, and arranged for a replacement to be issued via his colleague. Highly recommended this company!
Fast delivery. Good comms . Competative prices .
An extremely efficient & helpful service.
Easy to order, good price and a quick delivery
Easy ordering, good prices, friendly support via phone and everything delivered as agreed and on time.
Have not used the companies product yet, but the advice given was very helpful
Great product. Ordered after many hours of research for our under floor heating for bathroom. The testaments from other buyers made it an easy choice in the end.
Easy to install and use
I made an enquiry via email and received a reply within a few minutes which helped me decide my way forward.
5 star, great service
The service from this company was just second to none. I feel I have to name Scott Yule for his patience and understanding in helping me complete my order. The whole experience flowed with ease . Thankyou Scott for all your help 5 star service from start to finish
Absolutely fantastic. Firstly, and unusually for an online supplier, they followed up their quote to make sure everything was ok. This was a good first impression and made me want to deal with them as I felt confident that they were going to help me with the project. Anais was incredibly helpful and worked through the multiple changes needed to ensure that the solution was what I needed, and even though there was an error on the pipe length this was sorted out quickly and efficiently - I know we all make mistakes, it's how they're fixed that is the important thing, and I couldn't expect it to be any better than it was. Overall I'm very happy with the service from Anais and the Underfloor Heating Store, I'd definitely do business with them again, and I'd recommend them to anyone looking at a UFH project.
Supplied what i needed straight away
Item delivered and as described
Definitely the best customer service I have experienced from an online order. Fantastic communication, competitive prices and lightning delivery. Highly recommend and I will defi Use again. Brilliant.
I have used the company for a number of installations and always found the website to be easy to use and informative.
I’ve ordered already few times from this store and delivery was always on time or even ahead of schedule. Top notch service. I would definitely recommend.
Super quick delivery and helpful staff. My only advice to potential customers is that if you use the app on the website call and speak to sales before ordering. I didn't and ended up with a mat that was too big as the app doesn't cater for the gaps you have to leave around the edge of the room.
Very helpful Speedy delivery
quick and knowledgeable advice as always - many thanks.
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Reviewers consistently report positive experiences with The Underfloor Heating Store. Customers often highlight service, delivery, great, good. A minority mention drawbacks around delivery, order, service, ordered. Overall sentiment is strongly positive with an average rating of 4.7 stars across 1000 reviews.
