Very good 👍..
Very good 👍..

9 months ago
I am absolutely appalled by my experience with The Travel House. This company is operating unethically and should be avoided at all costs. They accepted full payment for a booking but failed to issue... See more
9 months ago
Fast response and reasonably priced air fares.
9 months ago
Quick service and helpful staff
Very good 👍..
The experience was good, Kevin provided good service
Have always had speedy response
Booking went through super quick and easy, and was way cheaper than other websites. Absolutely recommend
Seem helpful so far
Quick and helpful guidance from Kevin, much appreciated!
We made a small mistake on the booking form unintentionally. The agent picked this up immediately and phoned to clarify. Had they not have done this (and it was our mistake so they didn't need to) we could have been left needing to pay an awful lot more money at check in and had a real problem boarding our flight. This showed good attention to detail, and real people working behind the scenes!
Thank you to The Travel House, Brad the agent dealing with our flights today was professional, knowledgeable & reassuring.I used this company last year with no issues & am confident it will be the same this month.Thank you Brad.
Good experience and great prices.
Having made one booking with Austin a few weeks ago, I contacted him again and he was so helpful, understanding my situation and doing his best to secure the best price. Would definitely recommend using The Travel House for good prices and service.
Easy buying a ticket and it was made clear what baggage was included.
Great service from Kevin White in sorting our flights to Sydney. We’ll definitely be using The Travel House in the future👍😃
They don't just deliver a good product, they responded when I had a question... I appreciate the access and the help I received.
I booked a flight to Los Angeles through Travelhouse, and there was a mistake with the dates. When I first contacted them, the agent told me it was 100% a human error. I explained to him that I was 100% sure I had put in the correct dates — when you’re booking a flight, you have to go over the dates more than once, so you know exactly what you’ve selected. Later, it turned out the mistake wasn’t mine at all — it was an issue with their system. Luckily, I checked my flight details directly with the airline afterwards. If I hadn’t, I could have turned up at the airport and been stuck an extra day without even knowing. It was stressful having to chase it up and dig through my emails to prove the mistake, but thankfully the agent did call me back after to admit it was their fault and they managed to correct it. Overall, they fixed the situation, but the whole thing could have been avoided. I would definitely warn others to always double-check your booking, keep screenshots, and save all confirmation emails — just in case something like this happens.
The site was easy to use
Very seamless experience. Will use again.
Easy to navigate, competitive prices and fast receipt of confirmation.
Not to be trusted to book your flight. I choose BA to book my flight, I, my son and my brother checked thoroughly, over and over again, outbound and inbound, if its BA, I choose BA, though bit pricey and second choice FinAir, finished booking before midnight, received itinerary email from the travel house at past 8 am. Checked, Coming back to UK is no Ba that I have chosen, it’s American Airline. So upsetting, I was frustrated, called them they said it was what I booked. Why should I waste my time calling and emailing them if that’s what we choose. NOT RECOMMENDED, please do not buy here, not trustworthy and honest with what they advertise on line. I had my lesson.
Quick and easy booking.
Easy to select flight See your baggage allowance clearly Payed online I got my e-ticket in 12 hours
Based on analysis of 32 reviews rated 1-2 stars for The Travel House
“They accepted full payment for a booking but failed to issue any e-ticket or booking confirmation”
“To make matters worse, they have not provided any valid evidence of a refund”
“Title: Fraudulent Travel Company – Beware of "The Travel House" I was searching for affordable flights on different...”
“I am absolutely appalled by my experience with The Travel House”
“I booked a return flight from London to Colombo with Sri Lankan Airlines with Travel House yesterday”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The Travel House is a UK-based travel agency specializing in affordable flight bookings, including both economy and business class options. The company offers a user-friendly platform where customers can search and compare flight deals from over 130 airlines, ensuring they find competitive rates for their desired destinations. The Travel House caters to a diverse clientele, including vacationers, business travelers, and groups seeking tailored travel solutions. In addition to flight bookings, The Travel House provides a range of travel services, including customized vacation planning and group tours. The agency is fully ATOL bonded, ensuring a secure ticket booking experience for its customers. With a team of trained travel experts available for assistance, The Travel House aims to deliver reliable and cost-effective travel solutions to meet the needs of modern travelers.
The Travel House garners overwhelmingly positive feedback, with many customers praising the fast response times and helpful staff during the booking process. Reviewers frequently highlight the efficiency of the service, noting that booking confirmations and e-tickets are received quickly, often within hours. Consumers appreciate the competitive pricing, with several mentioning that they found lower fares compared to other platforms. However, a small number of negative reviews express serious concerns about ethical practices, with claims of fraudulent behavior and issues related to payment acceptance. Despite these critical voices, the majority of feedback reflects satisfaction with the overall experience, particularly regarding the professionalism of agents like Russell and Henry.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.