9 months ago
I am absolutely appalled by my experience with The Travel House. This company is operating unethically and should be avoided at all costs. They accepted full payment for a booking but failed to issue... See more
9 months ago
Fast response and reasonably priced air fares.
9 months ago
Quick service and helpful staff
Have traveled with this company before. They are amazing and cannot do enough for you Brad was great. I need assistance and they booked the whole thing for me. People were waiting where I needed them to be and there was never any delay. Will be booking with them again.
Easy to book!
Good helpful staff who called back because there was a problem with the airline releasing the ticket. Kept me informed throughout and resolved the problem quickly to our satisfaction.
Brady was very helpful and got me a good discount as well as flight timings. Thanks!
So straight forward to follow your link as I'm not very good with technology. Thank you.
Awesome services on the call, and online services.
Issued tickets as quoted
Great service at a great price
Always a pleasant and easy experience. I entered my DOB incorrectly, which I noticed once I got my e ticket. Changed swiftly by Sofia. Excellent service, thank you!
Just so easy and best price
Very easy to book with the Travel House online. I received my confirmation immediately and my E-Ticket within 24 hours. When I noticed a small error on my itinerary (only that gender hadn’t been input for one traveller) I contacted them via phone and the customer service was fantastic. It was resolved straight away and a follow up email with the correction sent 5 mins later. I was nervous initially about using a company I hadn’t heard of before, BUT having read some of the great reviews I am glad I did, I have got a great deal for my flights and again I can’t fault the customer service. Would highly recommend!
First time of using the Travel House but all went smoothly on initial booking.
Kevin was fantastic when I booked my flight, he took the time to explain all the details and made a real effort to walk me through every offer they had.
It was so easy and straight forward to book Thanks
Super easy to book.
Quick and easy and a good price
Fueron muy rápidos , gestionaron todo muy rápido son una empresa muy seria y eficaz
Great company for booking flights! Aaron was super helpful when there was a small error and quick to help out :)
super service.
Asitun thanks
Based on analysis of 32 reviews rated 1-2 stars for The Travel House
“They accepted full payment for a booking but failed to issue any e-ticket or booking confirmation”
“To make matters worse, they have not provided any valid evidence of a refund”
“Title: Fraudulent Travel Company – Beware of "The Travel House" I was searching for affordable flights on different...”
“I am absolutely appalled by my experience with The Travel House”
“I booked a return flight from London to Colombo with Sri Lankan Airlines with Travel House yesterday”
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The Travel House is a UK-based travel agency specializing in affordable flight bookings, including both economy and business class options. The company offers a user-friendly platform where customers can search and compare flight deals from over 130 airlines, ensuring they find competitive rates for their desired destinations. The Travel House caters to a diverse clientele, including vacationers, business travelers, and groups seeking tailored travel solutions. In addition to flight bookings, The Travel House provides a range of travel services, including customized vacation planning and group tours. The agency is fully ATOL bonded, ensuring a secure ticket booking experience for its customers. With a team of trained travel experts available for assistance, The Travel House aims to deliver reliable and cost-effective travel solutions to meet the needs of modern travelers.
The Travel House garners overwhelmingly positive feedback, with many customers praising the fast response times and helpful staff during the booking process. Reviewers frequently highlight the efficiency of the service, noting that booking confirmations and e-tickets are received quickly, often within hours. Consumers appreciate the competitive pricing, with several mentioning that they found lower fares compared to other platforms. However, a small number of negative reviews express serious concerns about ethical practices, with claims of fraudulent behavior and issues related to payment acceptance. Despite these critical voices, the majority of feedback reflects satisfaction with the overall experience, particularly regarding the professionalism of agents like Russell and Henry.
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