ease with booking process
ease with booking process

9 months ago
I am absolutely appalled by my experience with The Travel House. This company is operating unethically and should be avoided at all costs. They accepted full payment for a booking but failed to issue... See more
9 months ago
Fast response and reasonably priced air fares.
9 months ago
Quick service and helpful staff
ease with booking process
All done quickly and efficiently
The person I spoke to was great help and very friendly.
I have bought flight tickets for many years and the customer service here is exceptional :D the site is also easy to use and info is clearly listed out. Recommended.
Easy to deal with and very communicative. Great deal, and very quick reply with tickets.
Found via cheapflight.com tickets came.almost intentaniously.
Aaron was the associate that helped me with my flight booking and added luggage, he was polite and helpful to the needs I had
Just easy to go through the process
Kevin was great and so helpful. Very pleased!
Great value simple quick booking lovely to deal with thanks. Kevin White was awesome
This is the first time I bought plane tickets from the Travel House via Kayak. All in all a pleasant experience. Transaction was smooth and professional. My special request was dealt with promptly. My e-mails were swiftly responded. Highly recommended.
The online booking system was easy and straightforward. There were no hidden charges. The booking confirmation was sent immediately after the booking and the Eticket after a about one hour.
They were very patient and helpful to find better flights with connectivity and pricing as I was booking for multiple dates of return for 3passengers
Great service, easy to booking, so quick e ticket.
Good service
My experience for this company is very good, its easy to apply or purchase your ticket and its safe aswell.
Straight forward easy to book fast e ticket arrival
Flawless, no issues to date
Just booked my tickets with Aaron Smith.. he was very helpful and polite will definitely use them again Thank you Aaron
It was quick and easy
Based on analysis of 32 reviews rated 1-2 stars for The Travel House
“They accepted full payment for a booking but failed to issue any e-ticket or booking confirmation”
“To make matters worse, they have not provided any valid evidence of a refund”
“Title: Fraudulent Travel Company – Beware of "The Travel House" I was searching for affordable flights on different...”
“I am absolutely appalled by my experience with The Travel House”
“I booked a return flight from London to Colombo with Sri Lankan Airlines with Travel House yesterday”
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The Travel House is a UK-based travel agency specializing in affordable flight bookings, including both economy and business class options. The company offers a user-friendly platform where customers can search and compare flight deals from over 130 airlines, ensuring they find competitive rates for their desired destinations. The Travel House caters to a diverse clientele, including vacationers, business travelers, and groups seeking tailored travel solutions. In addition to flight bookings, The Travel House provides a range of travel services, including customized vacation planning and group tours. The agency is fully ATOL bonded, ensuring a secure ticket booking experience for its customers. With a team of trained travel experts available for assistance, The Travel House aims to deliver reliable and cost-effective travel solutions to meet the needs of modern travelers.
The Travel House garners overwhelmingly positive feedback, with many customers praising the fast response times and helpful staff during the booking process. Reviewers frequently highlight the efficiency of the service, noting that booking confirmations and e-tickets are received quickly, often within hours. Consumers appreciate the competitive pricing, with several mentioning that they found lower fares compared to other platforms. However, a small number of negative reviews express serious concerns about ethical practices, with claims of fraudulent behavior and issues related to payment acceptance. Despite these critical voices, the majority of feedback reflects satisfaction with the overall experience, particularly regarding the professionalism of agents like Russell and Henry.
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