why wasn't I contacted about my flight…
why wasn't I contacted about my flight cancellations as I had to undergo lot of stress and inconvenience

9 months ago
I am absolutely appalled by my experience with The Travel House. This company is operating unethically and should be avoided at all costs. They accepted full payment for a booking but failed to issue... See more
9 months ago
Fast response and reasonably priced air fares.
9 months ago
Quick service and helpful staff
why wasn't I contacted about my flight cancellations as I had to undergo lot of stress and inconvenience
Had a great experience booking my last trip to US through Travel House. The team was helpful, particularly Mr Austin Rees, ticket price was reasonable. Experienced a delayed baggage situation on arrival destination, but promptly sorted out by Airline next day
I bought these tickets for my husband and son, I found this travel house company purchased the tickets online through skyscanner. So many times to think changes about dates finally all went smoothly and easy. The agent called me for help too. Highly recommended so far.
I had cause cause to call to clarify a cpl of points the handler dealt with all the questions I had. So by the end of the call I had no fears in placing my order. Beware some 3rd party companies showing items included prior to confirmation and when you receive the return confirmation they have amazingly disappeared. The Travel House fabulous to deal with.
Last minute ticket booked for the next day, Cheaper by over a grand than any other site! I thought it was too good to be true but no, it was not! The Ticket was issued in less than 3 hours. Checked with airline and all is perfect! Will definitely use this website again. 10/10!
So far so good prompt service
Amazing team, fast and efficient with excellent customer service. Will definitely use again! Thank you
Our agent Kevin was very helpful.
Easy process
It was so easy to book my flight and got my eticket within 1 hour
Best price (including hold bags!). Very easy to use website and ticket confirmation almost immediately.
Best prices in search for flights and no hassle.
I have only booked a flight at the moment for the month. The booking was very straightforward and easy to complete.
The deal was great.
Good quick service thank you
Very simple to make a booking. Received E-Ticket within 24 hours
Booked flights via Kayak and very quick and easy transaction. Received e-tickets within a few hours, checked airline website and booking confirmed on there also.
Ease of booking
Easy to book and well detailed e-tickets 👍
Had a help from Brad to request a wheelchair for my Aunt to her upcoming flight. Thanks to him for the fast confirmation. Thumbs up to his great customer service.
Based on analysis of 32 reviews rated 1-2 stars for The Travel House
“They accepted full payment for a booking but failed to issue any e-ticket or booking confirmation”
“To make matters worse, they have not provided any valid evidence of a refund”
“Title: Fraudulent Travel Company – Beware of "The Travel House" I was searching for affordable flights on different...”
“I am absolutely appalled by my experience with The Travel House”
“I booked a return flight from London to Colombo with Sri Lankan Airlines with Travel House yesterday”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The Travel House is a UK-based travel agency specializing in affordable flight bookings, including both economy and business class options. The company offers a user-friendly platform where customers can search and compare flight deals from over 130 airlines, ensuring they find competitive rates for their desired destinations. The Travel House caters to a diverse clientele, including vacationers, business travelers, and groups seeking tailored travel solutions. In addition to flight bookings, The Travel House provides a range of travel services, including customized vacation planning and group tours. The agency is fully ATOL bonded, ensuring a secure ticket booking experience for its customers. With a team of trained travel experts available for assistance, The Travel House aims to deliver reliable and cost-effective travel solutions to meet the needs of modern travelers.
The Travel House garners overwhelmingly positive feedback, with many customers praising the fast response times and helpful staff during the booking process. Reviewers frequently highlight the efficiency of the service, noting that booking confirmations and e-tickets are received quickly, often within hours. Consumers appreciate the competitive pricing, with several mentioning that they found lower fares compared to other platforms. However, a small number of negative reviews express serious concerns about ethical practices, with claims of fraudulent behavior and issues related to payment acceptance. Despite these critical voices, the majority of feedback reflects satisfaction with the overall experience, particularly regarding the professionalism of agents like Russell and Henry.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.