The Pillow Home

3.5402097902097904 out of 5 stars
3.5
Great572 reviews

TrustScore

3.5
3.5402097902097904 out of 5 stars
Great
5 out of 5 stars
330
4 out of 5 stars
40
3 out of 5 stars
2
2 out of 5 stars
9
1 out of 5 stars
191
572 reviews in total

Review summary

The Pillow Home has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

As an avid golfer with neck pain from…

As an avid golfer with neck pain from the repetitive rotation and extension in my swing, my sports medicine physician re...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Be aware that if you need to make a…

Be aware that if you need to make a return, you are responsible for mailing it back to China!

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

The Pillow Company took over 6 weeks to…

The Pillow Company took over 6 weeks to deliver the product, lied about where it was, didn’t get me a tracking number fo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Don’t buy from this company

Having sent back a faulty product on March 17th, using the address I was given by the company for the return, spending a...Read more

0
0
🔥 High engagement

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Eric
Eric
1 reviews
5 months ago
5 out of 5 stars

I was skeptical

I was skeptical, but after trying so many pillows, this one finally gave me relief from tech neck.

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Tracy Ryan
Tracy Ryan
1 reviews
5 months ago
1 out of 5 stars

Do not buy anything from here

Do not buy anything from here. Waited a month for a delivery and then they delivered to the wrong address. The photo which “proves” they delivered it, is clearly NOT my home. They are not responding with any help. Just saying that it’s been delivered. They don’t seem to care or take any responsibility for it being delivered to the wrong address. Buyer beware!!

Helpful?
Stephanie
Stephanie
1 reviews
5 months ago
5 out of 5 stars

I sleep on my back and side

I sleep on my back and side, and this pillow supports both positions perfectly.

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Teresa
Teresa
1 reviews
5 months ago
5 out of 5 stars

Game changer!

Game changer!

Helpful?
5 months ago
5 out of 5 stars

Bedtime Comfort Redefined!

This pregnancy pillow is just a godsend. It supports my belly and back, making sleep so much easier. The fabric is soft and breathable, so I don’t overheat. I’m telling all my mom friends to get one!

Helpful?
5 months ago
4 out of 5 stars

As a nurse with cervical radiculopathy…

As a nurse with cervical radiculopathy affecting my ability to perform essential job functions, my neurologist suggested surgery until a colleague recommended CozyRest. By week three, I noticed decreased arm numbness and improved sleep. After six weeks, the constant tingling in my fingers substantially diminished, and I regained grip strength. After three months, EMG testing showed measurable improvement in nerve conduction. The dual-height design works effectively in either position. The cooling technology functions as advertised. My neurologist now recommends CozyRest before surgical options for similar conditions. I've recommended it to numerous healthcare colleagues with similar occupational strains.

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5 months ago
5 out of 5 stars

My neck and my hands stop pain

My neck and my hands stop pain. It's the perfect pillow

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Michael
Michael
1 reviews
5 months ago
5 out of 5 stars

I have just been using this pillow for…

I have just been using this pillow for a few days, and I can see the results. I did not have a stiff neck in the morning, and it was indeed a feel-good factor for me.

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Lauren
Lauren
1 reviews
5 months ago
5 out of 5 stars

The pillow is very soft and offers…

The pillow is very soft and offers excellent support for my neck. During the first two days, it was pretty difficult to get used to the new pillow, but now I think it's awesome.

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Bern Hart
Bern Hart
1 reviews
5 months ago
1 out of 5 stars

Absolute scam

Absolute scam. Half of my order is missing. The product is not anywhere close to being what is advertised. Unavailable phone number.. stay away from this company.

Helpful?
5 months ago
1 out of 5 stars

Absolutely disgraceful product and…

Absolutely disgraceful product and service Do NOT waste your money. The pillow I received was nothing like advertised — cheap, flimsy, and completely useless. Their product is a scam and the quality is shocking. To make things worse, they refuse to cover return shipping to CHINA despite blatantly false advertising. I was told I have to pay out of my own pocket to send it back overseas if I want a refund. Disgusting treatment of customers and total lack of accountability. I’m reporting them to my bank and consumer protection authorities. Avoid at all costs — this company is dishonest and their products are a complete rip-off.

Helpful?
5 months ago
5 out of 5 stars

Tailbone TLC!

This wedge pillow has made movie nights in bed so much better. It props me up just right, so my back doesn’t hurt after a long session. The memory foam is super comfy, and the breathable cover keeps it fresh. I’m obsessed!

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5 months ago
4 out of 5 stars

Wedge pillow

Ik had een wedge pillow hier besteld voor mijn tienerdochter om lekker te kunnen lezen in bed ivm met spijlen, waar je niet lekker tegenaan zit. Nadat er enige tijd verstreken was weer even naar de recensies op Trustpilot gekeken en die waren niet al te best, dus nadat er een maand verstreken was, ging ik er vanuit dat het weggegooid geld was. Maar vandaag, na bijna zes weken, werd het kussen ineens bezorgd. Het ziet er niet zó mooi en strak uit als op de foto's, maar mijn dochter heeft 'm onmiddellijk in gebruik genomen en ligt/zit nu heerlijk in bed te lezen. Het zit heerlijk volgens haar en ze is er heel blij mee.

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Leslie
Leslie
1 reviews
5 months ago
5 out of 5 stars

Neck pain is gone.

Neck pain is gone.

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Evgeny
Evgeny
1 reviews
5 months ago
1 out of 5 stars

Unauthorized charges, impossible to return. A scam

The checkout process for this pillow is incredibly deceptive. After ordering one pillow, I clicked on an image of a seemingly cheaper pillow on the same page, simply to view its details, and it was automatically added to my order and charged to my card without any confirmation step. This practice of authorizing automatic transfers for items I didn't explicitly consent to purchase feels like a scam. Upon arrival, the pillow itself had an extremely strong, pervasive gasoline-like smell. It was so potent that it made the pillow unusable. The product is almost impossible to return. They provide a return address in the middle of China, requiring me to pay over €25 for return shipping from Europe. Even after incurring that cost and sending the pillow back, it was seemingly never received. I've been waiting for a refund for six months now, and it's clear I'm never going to get my money back. Avoid this company and their products at all costs. You'll likely end up with an unusable, smelly pillow, unauthorized charges, and no way to get your money back.

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Emma Ferris
Emma Ferris
1 reviews
5 months ago
1 out of 5 stars

DO NOT WASTE YOUR MONEY!

Not as described at all. Firstly the parcel was just left outside my house without notification or knock on the door. The foam and cushion as a whole is cheap quality, the cover is NOTHING like described, no handle, no non slip side and the was a little semi curved pillow included with no instructions as to what it's for, nor is it as deep as the dimensions stated. Not worth the money and will never buy from again.

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Sandra
Sandra
1 reviews
5 months ago
5 out of 5 stars

I’ve suffered from chronic neck pain…

I’ve suffered from chronic neck pain due to long hours at my desk. I stumbled across the CozyRest pillow and thought it was worth a try. It’s been three weeks and I haven’t looked back. My sleep is deeper and I no longer wake up sore.

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5 months ago
5 out of 5 stars

Lower Back Pain Reliever!

This gap filler is a genius invention. No more losing stuff in the crack between my mattress and headboard. It’s also great for supporting my back when I’m sitting up. The memory foam is top quality, and the cooling tech keeps me comfortable all night.

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5 months ago
5 out of 5 stars

Breathable Bed Upgrade!

This cushion has saved my back during long workdays. It takes the pressure off my tailbone, and my posture’s improved. It’s firm yet comfy, and I use it on my office chair and couch. Total game changer indeed!

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5 months ago
5 out of 5 stars

Sit Up Comfortably!

These silk pillowcases are pure luxury! My hair stays smooth and my skin feels so much better in the morning. They’re cool and soft to sleep on. I’m never going back to regular pillowcases!

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