The Pillow Home

3.5402097902097904 out of 5 stars
3.5
Great572 reviews

TrustScore

3.5
3.5402097902097904 out of 5 stars
Great
5 out of 5 stars
330
4 out of 5 stars
40
3 out of 5 stars
2
2 out of 5 stars
9
1 out of 5 stars
191
572 reviews in total

Review summary

The Pillow Home has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

As an avid golfer with neck pain from…

As an avid golfer with neck pain from the repetitive rotation and extension in my swing, my sports medicine physician re...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Be aware that if you need to make a…

Be aware that if you need to make a return, you are responsible for mailing it back to China!

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

The Pillow Company took over 6 weeks to…

The Pillow Company took over 6 weeks to deliver the product, lied about where it was, didn’t get me a tracking number fo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Don’t buy from this company

Having sent back a faulty product on March 17th, using the address I was given by the company for the return, spending a...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Zachary Cruz
Zachary Cruz
1 reviews
5 months ago
5 out of 5 stars

Minimalist Travel Upgrade...

Compact. Supportive. No weird memory foam odor. That Travel pillow earned its spot in my carry-on permanently. Packs down smaller than expected.

Helpful?
Adrian Wolfe
Adrian Wolfe
1 reviews
5 months ago
5 out of 5 stars

Unexpectedly Handy Bed Fix...

Was tired of my remotes falling into the abyss. Enter: Elevatewedge gap filler. Life is less annoying now. It fits cleanly and doesn’t budge. Took about a week to arrive, but it was worth the wait.

Helpful?
5 months ago
5 out of 5 stars

Solid Support for Late-Night Gaming...

Got the Backrest pillow for gaming. It’s firm, keeps me upright, and has just enough head support. Doesn’t look goofy either. Surprisingly comfortable for multi-hour sessions. Might get another for my work chair.

Helpful?
Marcus Chen
Marcus Chen
1 reviews
5 months ago
5 out of 5 stars

Long Flights Just Got Bearable...

Took the Neck pillow on a long flight and actually dozed off without neck pain. Soft but not floppy. Zero chemical smell out of the box;big win. Used it on the return drive too and it didn’t lose shape. Total travel essential now.

Helpful?
5 months ago
5 out of 5 stars

As a civil engineer with severe…

As a civil engineer with severe cervical issues from reviewing blueprints and construction sites, my orthopedist recommended CozyRest after multiple failed approaches. By week two, I noticed decreased morning stiffness and improved rotation mobility, essential for driving and site inspections. After six weeks, I could review detailed plans for hours without developing the debilitating tension headaches that previously limited productivity. After three months, I've experienced approximately 80% reduction in headache frequency and improved capacity to maintain proper posture during long meetings and site visits. The dual-height design works effectively in either sleep position.

Helpful?
5 months ago
1 out of 5 stars

Silk = polyester

The silk pillow cases I ordered turned out to be made of polyester. I reached out to customer support asking for a solution, but they assured me it is indeed 100% mulberry silk. Well, my burning test as well as my fashion designer friend says it's definitely not silk.

Helpful?
Lily Carter
Lily Carter
1 reviews
5 months ago
5 out of 5 stars

I have been sleeping on this pillow just for a week,

I have been sleeping on this pillow just for a week, and I can already tell the difference. In the morning, my neck is in such a better state.

Helpful?
5 months ago
5 out of 5 stars

Better Sleep, Fewer Snores

The Luxury wedge pillow props me up at the right angle. I sleep more soundly and snore less (so I’m told). Foam holds its shape, and the cover feels solid. I use it every night now. It arrived on day four and was vacuum-packed, which was kind of fun to unroll.

Helpful?
Emily
Emily
1 reviews
5 months ago
5 out of 5 stars

Really impressed with the quality.

Soft, supportive, and doesn’t go flat. Really impressed with the quality.

Helpful?
Tessa Vaughn
Tessa Vaughn
1 reviews
5 months ago
5 out of 5 stars

Still Using It—And I’m Not Even Pregnant...

Still using the Chillmom even though my baby’s almost a year old. It’s the comfiest full-body support I’ve ever had. If they made a mini one for travel, I’d buy it in a second. My husband keeps trying to steal it, so we might need two.

Helpful?
Tiffany Hill
Tiffany Hill
1 reviews
5 months ago
1 out of 5 stars

I wish I had read the reviews for this…

I wish I had read the reviews for this company before I purchased the pillows. As others have stated, the pillows had a very bad strong odor. They were more uncomfortable than I had anticipated. The site clearly promises a 90 day money back gaurantee. I paid for shipping back to China hoping for a refund in March. I have left 3+ emails asking about my refund and they are no longer responding to me. I feel stupid for ever buying them.

Helpful?
Madison Blake
Madison Blake
1 reviews
5 months ago
5 out of 5 stars

Swelling Down, Comfort Up

The Incline wedge worked great for my mom’s knee recovery. We used it to keep her legs elevated, and she said it made the swelling go down faster. It held shape, even overnight. She now keeps it next to the couch too for naps. Shipping was surprisingly fast;arrived a day earlier than promised.

Helpful?
5 months ago
5 out of 5 stars

Posture Help I Didn’t Know I Needed...

Wasn’t sure if the Orthoseat would make a difference. It did. Especially after a week of back-to-back deadlines. The support it gives my lower back is actually noticeable. My chair doesn't feel like a torture device anymore.

Helpful?
Yuka Lirren
Yuka Lirren
1 reviews
5 months ago
1 out of 5 stars

Package never shipped- it has been over…

Package never shipped- it has been over a month and a half. Customer service is not replying at all. I’m filing a fraud claim with my credit card. UPD: it has been five days and NO RESPONSE from customer service!!

Helpful?
Sofia Bennett
Sofia Bennett
1 reviews
5 months ago
5 out of 5 stars

Not a Dorm Vibe—In a Good Way...

I wanted a reading pillow that didn’t scream “college dorm” and this one actually blends in with my space. It props me up at the right angle and the side arms make me feel cocooned. The cover’s super soft too. It’s big enough to feel substantial but not clunky. The box it came in was compact but protective;no damage at all.

Helpful?
Brooke Harmon
Brooke Harmon
1 reviews
5 months ago
5 out of 5 stars

Quietly Elevated My Sleep Game...

The Silk pillowcase just quietly does its job. My skin's clearer, my hair's less frizzy, and my bed feels a little more put together. It’s that “treat yourself” item you don’t realize you needed. Even after washing, it hasn’t lost its softness. I’m getting a second set.

Helpful?
Lauren
Lauren
1 reviews
5 months ago
5 out of 5 stars

Great pillow!

Great pillow!

Helpful?
Darlene
Darlene
1 reviews
5 months ago
5 out of 5 stars

Soft, supportive.

Soft, supportive, and doesn’t go flat. Really impressed with the quality.

Helpful?
5 months ago
5 out of 5 stars

Flight Approved & Neck-Saver...

Used the travel pillow on a six-hour flight to Portland. Total game changer. Didn’t wake up with my head hanging sideways for once. Way better than the airport ones. Got delivered in just three days;right before my trip.

Helpful?
Eric
Eric
1 reviews
5 months ago
5 out of 5 stars

I was skeptical.

I was skeptical, but after trying so many pillows, this one finally gave me relief from tech neck.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About The Pillow Home

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.