Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total β€’ Write a review

Showing 81 - 90 of 537 reviews
KG
5 out of 5 stars

Quick and easy & fair process

Quick and easy process with a very fair result. Thank you Mobile Guru.

Date of experience: May 15, 2025

S
5 out of 5 stars

Express Shipping makes it possible to…

Express Shipping makes it possible to get a quote very fast. Costumer Support is also always very helpful and easy to communicate with.

Date of experience: May 15, 2025

D
1 out of 5 stars

Do not use these guys cannot fix a…

Do not use these guys cannot fix a problem and are now not getting back to me did not get paid

Date of experience: May 13, 2025

P
5 out of 5 stars

Very easy process to follow

Very easy process to follow I was get up to date with emails throughout the process A postage label was emailed promptly which was convenient and helpful with posting my phone

Date of experience: May 10, 2025

SK
5 out of 5 stars

Highly recommend Mobile Guru for selling your phone

I recently sold my iPhone to Mobile Guru. Their pricing was very competitive compared to other retailers, and the process was super easy. I filled out the online form and promptly received an email with an AusPost express post label. After posting it, my phone was delivered to Mobile Guru the next day. I then received confirmation of receipt and a payout offer. I noticed the quote for my phone was $10 higher than my original quote on their website. When I mentioned this to the sales team, they honored the higher price for my payout. Overall, it was a very positive experience, very efficient service, and I would highly recommend them if you're considering selling your phone.

Date of experience: May 9, 2025

HH
5 out of 5 stars

5 Stars

I recently sold my iPhone 15 Pro Max to Mobile Guru, and I couldn’t be happier with the experience. The entire process was smooth, professional, and incredibly fast. As soon as I completed the sale, I received my payment without any delay. It’s rare to find a company that’s both trustworthy and efficient, but Mobile Guru really delivered. Highly recommended for anyone looking to sell their device quickly and safely!

Date of experience: May 9, 2025

AO
5 out of 5 stars

Easy and quick process

Easy and quick process! Great way to get rid of an old phone

Date of experience: May 9, 2025

VC
5 out of 5 stars

Awesome

Excellent service! Great communication. I highly recommend.

Date of experience: May 9, 2025

M
5 out of 5 stars

Very quick and easy process

Very quick and easy process selling my old phone. I received the money very quickly and got a great price.

Date of experience: May 8, 2025

AK
5 out of 5 stars

Excellent service

Excellent service. Very quick response and quick reply and received the refund in 3 days.

Date of experience: May 8, 2025

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