Easy fair and quick
Easy fair and quick! Thanks
4.7
Excellent
541 reviews
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Review summary
The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Excellent Transaction with Mobile Guruβ¦
Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!
Sold my old phone to The Mobile Guru
Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.
Great service
They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
themobileguru.com.au
All reviews
541 total β’ Write a review
Showing 71 - 80 of 537 reviews
B
Baxter
US
Very disappointed
Very disappointed, I mistakenly sent in a phone i had not yet created an order for. Upon realising, I of course contacted Mobileguru. 10days later and 4+ emails about this issue have gone completely unanswered. I am a regular customer and find it very unprofessional that every email has been completely ignored. Not even a 'we'll look into it' makes me very suspicious. I have provided all the revelant information such as tracking and imei for them to easily check. As a long time customer I hate to have to write a bad review, but I am hoping this will get me a response
Date of experience: May 24, 2025
IC
The quickest way to sell your mobile
The quickest way to sell your mobile! The process was very simple, fair pricing, they organize the shipping label, and once you posted it, it only took 2-3 days for the payment to arrive in your nominated bank account. Very recommended!
Date of experience: May 23, 2025
c
customer
US
Such an easy experience
Such an easy experience. I had 2 phones that I'd been looking to sell, and just filled in the info about the state of the phone and got the expres postage label. Was only a few days between when I sent it to when the money was in my account. Super easy and good pricing!
Date of experience: May 23, 2025
A
Alf
US
I recently sold my iPhone X
I recently sold my iPhone through Mobile Guru and found them to be professional, easy to deal with, and responsive throughout the process. There was a minor issue with the initial device assessment, but their team handled it promptly and fairly, which I really appreciated. They were helpful in sorting everything out, and the payment was processed quickly. Overall, a positive experience β I have no hesitation in using them again. Thank you, Mobile Guru!
Date of experience: May 23, 2025
SR
Mobile Guru were so easy to use
Mobile Guru were so easy to use. They gave me the best price for my phone. Were easy to contact when I had a question during the transaction and paid out as soon as I replied to the offer email. I have already recommended them to my son who is going to use them soon.
Date of experience: May 20, 2025
AC
Very easy process
Very easy process. Highest price I could find for my iPhone 11 Pro Max. Cash was paid promptly.
Date of experience: May 18, 2025
RD
Sold my iPhone 16 pro for a really goodβ¦
Sold my iPhone 16 pro for a really good price. Much more than Apple offers and lot better than other retailers out there. Used the reply prepaid free AU post, speed post with tracking option they have and the phone reached Mobile Guru within 2 days. They acknowledged receipt immediately and the phone test and funds transfer as per the original quote happened within 24 hours. Great experience, would definitely recommend!!
Date of experience: May 16, 2025
JI
I can't praise them enough
I can't praise them enough. I found they had the best price offer for our Iphone and provided express postage (with tracking) to ensure a safe, secure and speedy process. Will definitely use again.
Date of experience: May 16, 2025
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