Easy fair and quick
Easy fair and quick! Thanks
4.7
Excellent
541 reviews
5-star
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Review summary
The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Excellent Transaction with Mobile Guruβ¦
Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!
Sold my old phone to The Mobile Guru
Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.
Great service
They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
themobileguru.com.au
All reviews
541 total β’ Write a review
Showing 531 - 537 of 537 reviews
G
Glen
US
Excellent and trustworthy
Excellent and trustworthy. The iPhone was exactly as described, was very well packed and arrived quickly. There was a slight mixup with an accessory but they sent me another immediately. Highly recommended. I found them via reebelo but be very cautious using the reebelo site. A number of their vendors have very poor ratings. But Mobile Guru in South Melbourne is excellent.
Date of experience: July 26, 2022
OH
A good experience selling my S20ultra
Decided to sell my S20ultra and checked out Mobile Guru. I got an online price and sent it in. They communicated well with me and after checking the phone after receiving it offered me a reduced but still fair price that I was happy to accept. It was a positive, quick (2 weeks end to end) process and I received the money in my account as promised. A happy trade.
Date of experience: July 9, 2022
NA
I am extremely happy with the service...
I am extremely happy with the service provided by The Mobile Guru. They are very professional, friendly and are there for you every step of the way! The phone I purchased was a S20 Ultra and it arrived a few days later in immaculate condition! It was packaged nicely, and came with the original charger, as well as a screen protector. I would definitely recommend buying from them as service, description and what you get is precise. I will be buying from them again in the future!
Date of experience: May 16, 2022
T
Tamila
US
Fantastic price and customer service
just nowNEW Fantastic experience π sold my Samsung S21 256g and was quoted over twice as much as anywhere else. Then once they received the phone in Melbourne they checked it over and emailed me to say I was able to get the $640 which was in my bank straight away π will recommend to everyone π
Date of experience: April 21, 2022
CE
ABSOLUTE SCAM DO NOT USE THEM!!!!!
ABSOLUTE SCAM DO NOT USE THEM!!!!! I send a phone in good used condition, they sent back saying it had had the screen replaced (false!!!) that the speaker didn't work (FALSE!!!) and that pixels were missing!!! ALSO FALSE ! the phone was an very good condition or i wouldnt have bothered trying to sell it!!! Disgusting :(
Date of experience: February 2, 2022
A
Anonymous
US
Do not sell your phone to this company!
Do not sell your phone to this company! Took far longer than promised to respond after receiving the phone. Had to follow them up. They then suggested there was significant damage to the phone which was incorrect as the phone was pristine. Clearly try to get you to accept a lower price once they have the phone otherwise they charge you to send your phone back.
Date of experience: October 27, 2021
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