Easy to deal with
I found their representative easy to deal with and very helpful. Completed the sale process easily and quickly

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
I found their representative easy to deal with and very helpful. Completed the sale process easily and quickly
It is a very professional company to do business with and offers a very fair price based on the condition of the vehicle and past history of the car. Unfortunately, the company I bought it from in Feb 2023,Priceless Auto Services did not supply me with any previous records nor the correct number of previous owners (9) so the price was lower than I had hoped. The sale was quick and efficient, a man came, spent a few minutes examining the car, confirmed the agreed price, contacted his firm with my bank details and within a few minutes the money was in my account and the car was then loaded onto the lorry and driven away, Would certainly recommend this company,
I got a fare price for my car everything went smoothly and the money was in my account in under 20 mins the gentleman who checked my car over was polite and courteous and new his job I would not hesitate to use them again or recommend them to anyone
Excellent valuation, excellent communication, professional service from beginning to end. Well worth dealing with
Easy and convenient to use the service with vehicle collection to.
Very efficient collection, representative turned up at the stated time and the money was deposited while he was present.
Excellent Job
Very efficient transaction, they notified me in advance of all that they would be doing right up to collecting my car and everything went smoothly and on time
Great customer service from Steven. Unfortunately I was unable to sell my current vehicle with them however, I will 100% take my service to them in future need due to the great experience I had with Steven at TCBG.
Avoid!!!!!!! Terrible company they messed me around after taking all Documentation, log book, car history, photos, bank details! Be careful don't sell your car to this firm! They even try to put you off other companies and they don't give you the asking price and even send an email to say that I have declined selling the vehicle which was a fabricated lie from them!
Great customer service from the first contact , a representatives called Julian Simms , right yo the car collection. Nothing was an hassle . All made easy for me and everything was taken care off . I defenetly recommend Car buying group for all you buying or selling your csr to them.
From start to finish the transaction was made so easy and professional 👌 I would like to thank all concerned.
Tbh I was quite anxious around this whole process. I had pretty disappointing experience with one of Car Buying Group's competitors just over a year ago - they "agreed" a price then found excuses to wipe a significant amount off that agreed price when it was time for collection. No such issues with Car Buying Group. Thank you so much. The idea of this sort of sale is that it is easy and straightforward - and it was! Tara was exceptionally helpful - a price was agreed and date for collection. There was no haggling over the price - car was checked and price was deposited in my account. If you are looking for a quick and no hassle way to sell your car, I would recommend Car Buying Group. Very positive experience all round.
Good service and well treated by staff
Excellent service all I had to do was sent picture and had an offer with 24hrs whole process from start to the vehicle being pick up was less than 3 days. Well done Jack Hall your super efficient at your job
Can't understand why so much negativity... Was completely honest with all questions asked about my car when being valued over the phone with Richard. Not too far away so I decided to take my car to their Wakefield branch to be assessed. Paid in full exactly what they gave me as my valuation, no attempt at trying to knock the value down at all. Money In my bank in a few minutes
Easy transaction
Did exactly as they were supposed to do. Steven who collected my car was very informative, friendly and professional. All went to plan.
This firm were the best to deal with of those I tried. The pick up was pretty much hassle free and the money was transferred very quickly.
Easy and quick, was always clear on what was going to happen, very friendly and polite
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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