Brilliant service no messing about
Brilliant service no messing about - I would highly recommend The Car Buying Group

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Brilliant service no messing about - I would highly recommend The Car Buying Group
Fast and easy way to sell your car with friendly people helping you through each step of the sale
Great company to work with, compared to we buy any car service was far better as was price offered. Also compared to likes of car wow you get what they offer rather than it going in an auction.
Polite friendly honest people - No hassle - Gave me what they said they would for the car - Would recommend.
Did what they said on the tin , agreed price , prompt collection, money paid no fuss
Super company who paid a good price for my car. Collection was quick and the agreed price was paid on the spot. Best bit though; I didn’t have to do a stupid dance and song at the end of it!
Gave me a price and stuck to it. No haggling very straight forward. Car collect in a few days and money transfers instantly. Big thank you to jack who dealt with everything.
Easy, quick and hassle free service.
Followed through and did everything they promised to do. Great service, highly recommended.
Great service - quick and friendly. Did exactly what they said they would do. Thank you.
Spoke with Richard at TCBG on a Monday, agreed fair price, and car sold on the Wednesday for the price agreed on the Monday. Efficient and effective service. Would use again.
It was a good experience and the courier was extremely professional. All round pleasant transaction.
The customer service was great and response time was phenomenal I recommend this company. Jake was really helpful throughout the whole process which is very commendable .
great from start to finish smooth process. Thanks to connor for making this happen and to Melissa for talking me through step by step and being super polite and professional
Clear communication and good deal with no hidden fees Notified in advance of arrival to pick up paperwork handled by office staff and payment quickly into bank before car was taken away . Pick was smooth no problems
Very good and the customer service was excellent and you get your money same time
The process was pretty simple and it just took half an hour or so and I got the payment.
Super easy, really friendly and helpful team members & a decent price for my old car.
The speed and service was excellent. Paid the price that was agreed prior to pick up.
I found my experience with this company gave me grounds for optimism about the future of the UK. As an American, who has lived in England for the past four years, I have felt increasingly depressed and disillusioned about life here: the chaos of the NHS, the huge growth in immigration, the potholed roads, the litter and graffiti. The efficiency and friendliness of the Car Buying Group has restored a little hopefulness.
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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