Julian did a good job
Julian did a good job, offered a fair price and delivered on what he said. no hassles

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Julian did a good job, offered a fair price and delivered on what he said. no hassles
From the first call to pick up, I was treated with honesty, courtesy and efficiency. I abandoned trying to deal with any other buyer in favour of TCBG.
Sold van to them for a reasonable price; after being shilly shalleyed by various garages Smooth process, provided you are honest-
A fairer price than most of these sites, came to collect vehicle though a bit delayed, prompt transfer of funds.
My first experience of selling my car and it was seamless right from the go! Sent the enquiry in, held a conversation with a helpful team member Tyler, explained the process and it was a quick turnaround from there! Nice overall service! I will be recommending going forward.
Didn't take long for Adam to come up with a sensible cash offer which I agreed - car picked up promptly on the day, cash in my account before the driver left. What's not to like? Made even easier by Adam's friendly, helpful and professional attitude.
Stephen (Chelmsford branch) who collected my car was so amazing and friendly! It made it all really easy. I would definitely use you again as a company. Thanks very much.
Great Doing Business with the team 👍
Very efficient and prompt service. I have nothing negative to say.
Very smooth process.Would recommend this company.
Very good and professional service
First class to deal with.very helpful.did all they promised.
Honest and efficient service. The initial quote wasn't what I was offered, however I received a phone call and went through all the details of the car. I then received a call back with a guaranteed price based on the information given. This was upheld on collection and money received before the car was taken away. Smoot, efficient and honest. I have already recommended to a friend.
Came and collected on my preferred day, came nice and early the whole process was fairly quick and painless. Payment received in full
Absolutely fantastic company, no messing about everything went so easy from my 1st phone call to waving my car goodbye, Richard C is brilliant, polite, friendly and customer focused, would definitely recommend
This was amazing company to deal with very fast professional and efficient I spoke with Richard C who was brilliant he guided me through everything and dealt with all my questions promptly and professionally who definitely recommend this company and will be going back in the future if I’m selling my car again. Thank you Car buying Group you was great especially Richard C
The buyer contacted me promptly, called back when he said he would, established clear communication, asked for information and listened well. Made me feel I was in control of the process and ensured that things happened when they were supposed to.
Honestly.. 100% hassle free. It could not have been simpler!! Well done Car Buying Group!! Advertised my car on car wow. The car buying group got in touch with me to make an offer. Tyler was really friendly and always happy to help. Easy process from start to finish. Very helpful! Booked my car in and it got collected this morning and the full offer transferred to my bank account before they left. Would highly recommend this company and will bear them in mind for the future! 🙌
The people I dealt with were polite and helpful. Everything went smoothly and the money was transferred in a short time.
Communication was excellent from all the members of the team. Payment is fast. The whole process is straight forward.
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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