Brilliant service
Great service and respect all the time. Instructions were clear and easy to follow throughout the experience. My car was sold within a week of first contact.

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Great service and respect all the time. Instructions were clear and easy to follow throughout the experience. My car was sold within a week of first contact.
good communication all throughout the transaction. though the initial offer was lowered, they then negotiated a higher offer with me.
Simple and straightforward so hassle free and got what i wanted for the car.
Hassle free, polite and kept fully informed
I would say very professional.,from start to finish ,the office staff are very nice every time I spoke to them. The guys that came to pick the car up were very friendly and professional
Nice and smooth process. They gave me a better offer than any other car buying group, as long as your honest with any issues they will honour the amount they initially offer. Car driver who attended was very polite and made the process easy. I received payment within minutes prior to handing he keys over. I would recommend this over other car buying companies.
Excellent service from start to end of process! Julian was very helpful when we started off the sale process and everything was very smooth. Car just picked up and the collection team were also very efficient and helpful. Smooth, seamless experience from start to finish
Great company, collection was quick and stress free.
Very good transport system good service
Very friendly very helpful.
So friendly and respectful. Treated me as an equal So easy to do Ultra reliable Will definitely recommend and will definitely use again 100% trustworthy Big thank you to all of the team
Used The Car Buying Group following a bereavement. They were professional and made the process easy. Julian was our point of contact and was really helpful. Would recommend.
MEGAN WAS EXTREMLY HELP FULL EVERYBODY WAS POLITE AN COUTIOUS EVEN THOUGH YOU DID KNOCK THE PRICE DOWN, THE COLLECTION GUY DANNY WAS BRILL AN OVER ALL OK EXPERIENCE
The experience on sell the car was very easy and all concerned were very polite. The car was picked up on time and the payment was super fast.
Gave me a good offer. Arrived on time money was transferred quickly. As long as your honest about your cars condition they pay the price they have offered.
Absolutely fantastic gave price offered was paid before car left drive. Pre-sale Jake Green was extremely polite and patient when I was 'umming and arring' would definitely recommend this company to anyone.
The collection was very efficient and helpful. The price was more or less as expected when selling through car buying organisation. I rate this experience as superior to other vehicle purchasing organisations.
Phoned this company for a quote. Offered an extremely low amount for my car, which is fair enough. However why they have to keep trying to phone me and spend spam emails to the sale of my car is a joke. I did not accept your offer, but please stop phoning and emailing me.
It was very okay transacting business with them
Great experience, good price for my car and fast payment
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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