Good communication at all stages and…
Good communication at all stages and staff most helpful

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Good communication at all stages and staff most helpful
You did what it said on the tin
They made everything easy , no hassle , excellent customer service and fast transfer of vehicle sale , and fast payment . Could not be happier Thankyou to Megan who assisted me and Danny the pick up driver 10/10 from me :) Thankyou for everything
Very professional company very quick respond very easy and people to work in their look after you and always try the best for you come pick up the car as quick as I can if I won’t sell it Next Car I go to this company hundred percent recommended
All very straightforward with no hassle. Car collection process also excellent and funds into the account immediately.
Everything went well.
Disgraceful. Hard Sell. On phone 5 times a day with the same number of emails all from different agents. You should only contact if you are absolutely without doubt ready to sell or you will be pestered. Have emailed requesting a stop but ??????
Old school style courteous dealing.
Very good and helpful once they told you your price they kept to it ,not like we bye any car all good 👍
Perfect Very friendly. No waıtıng no wastıng tıme. Very professional .
Spoke with Tyler on the phone and was very helpful, he made selling me car very easy with no hassle at all. Will definitely use the car buying group again
Happy with sale. Money was quickly sent through.
Easy to work with and informative - Kieran was very helpful through the entire process! Use these guys.
Agreed a deal which was twice as good as some of the trade in offers... I then read reviews and thought I'd done the wrong thing. But the process couldn't have been better - from initial pricing, nice guy who came to review/collect and then fast payment. Got the price we were offered - I think key is to be open and honest from the outset.
I obtained a valuation from them which was 6 thousand less than what I wanted.. fair enough as they buy it cheap for a higher mark up for resale. So then I decided not to proceed with them and sell the car privately which took 2 days. I am now getting called EVERYDAY from them. I have blocked their number and their emails are going to my spam but they're persistent on leaving voice mails. I didn't want to be contacted and I don't believe I ticked anything to say I wanted to be contacted or to subscribe regarding the evaluation or I would have booked an appointment. Please stop blowing up my phone, If I haven't picked up for the last 5 days.. I'm not going to on the 6th
The whole experience was easy from negotiating the price to having the car picked up and the money deposited into my bank account, would certainly consider using them again if I needed to
The whole procedure from initial offer to collection and transfer of payment, was dealt with efficiently, professionally and with cheerful communication from staff. Fully recommend this company.
What a joke I wanted to see how much I would get for my vauxhall zafira 61 plate and I couldn't believe the price they offered £145 what a joke I would be better off if I took it to the breakers they said that they would phone me tomorrow I suppose to offer me less I sent them a email and told them not to bother
Brilliant from start to finish. Contacted by phone about wanting to buy my car. Received a valuation on the same day after sending over some photos on Whatsapp. Valuation never deviated from the original offer. Collection of the car was smooth and easy, all paperwork and settlement fees were handled by the car buying group so I didn't have to do anything at all apart from hand over the keys. Really impressed and would definitely use again. Special thanks to Chris and Kirsty for their help and efficiency in responding to questions
Compared to We Buy Any Car and other similar companies this company were by far the best to deal with. They offered the best guaranteed price and the selling process was was straight forward. Thank you.
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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