Very helpful and sorted everything out…
Very helpful and sorted everything out with no problem

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Very helpful and sorted everything out with no problem
Very genuine people. The price they quote is the price you get. Unlike others! Everything went smoothly from start to finish. Polite and knowledgeable drivers and staff. Would highly recommend.
The on line process of setting up the sale went well until it came to the day of the sale and handover. The process of transferring the money into my account did not go smoothly. I was told that the process could take up to 10 minutes when in reality it took almost 2 hours. There was a lot of wasted time. I was informed wrongly that the payment had been blocked by my bank when in fact it was the system used by the car buying group.
Rich was a quick, responsive and helpful sales team member. Extremely efficient, very understanding and git things done quickly
Clear, transparent and quick process! Hassle free! What showed online was guaranteed and Dean Connor from the team was really helpful to get things resolved quickly. The payment was done quickly, no bargains or last minute changes. Really happy with Dean’s professionalism and the entire team who were clear and in constant touch on the day of exchange for the piece of mind. 11 minutes is all it took from the driver confirming the vehicle and getting the payment as promised.
Process went well, and the support from Joe Watts was super. I would recommend The Car Buying Group....
Straight forward transaction speedily concluded.
Found them very good and efficient people to deal with. Happy with the sale.
I can not fault this. Company from start 2 the end excellent first class
Best price and also kept to the price agreed over the phone. Friendly staff all the way from first call to vehicle being collected.
The collector came on time and was very helpful and kind and helped me with the online payment process
Well I was given a starting point valuation which was insulting and I would not entertain selling my car to such people!
Very easy and straightforward. Driver was excellent. Make sure to be honest about your vehicle as this makes it much easier and quicker. Would highly recommend.
Polite and friendly staff and efficient process
Very proffesional to deal with. Simple procedures to sell the vehicle.
The company was very good at explaining the process. They came to collect my vehicle and within half hour the money was in my account.
from megan to the pickup driver the service was brilliant and very easy
Great service from start to finish, very easy process, dealt with them on numerous occasions and will continue to do in the future, hassle free selling of vehicle
Just out of curiosity I put in my reg to see how much my car was worth, put that I wasn't interested selling and not to contact me. For two days now I've got none stop voice messages and emails from different accounts. Wouldn't bother with this company unless you like being harassed
from start to finish the service was superb.Do not go to WBAC etc please use Car buying group 10/10 service . Thank you to Meg, Mel and the team . I am more than impressed with your seamless, professional service. Massive thank you. Mr D Williams ( Lancashire)
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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