Excellent and easy service driver was…
Excellent and easy service driver was great

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Excellent and easy service driver was great
Agreed price on phone. Paid price on collection
Great communication with paul. Very helpful professional.
Straightforward honest people .. Very helpful and understanding of buyer's interest and concerns. Competent and professional in doing the job with no hassle whatsoever
Tha company had helpful supportive Opatives who explained how the purchase wS planned. Christian cand to the house looked at the history and records. Agreed the price. The money was paid to my bank and my car was on its way.
Con company that offers low ball offers. Avoid like the plague.
Good service
Absolute waste of time. Felt very pressured to accept less than I knew it was worth. Very aggressive salesman. Was assured the price agreed would be price paid, 100%. This became very obvious bullshit when they came to pick it up. I took day off work, lady came to pick it up was lovely. She put me on phone to salesman who said he thought the engine sounded dodgy and they wanted 5k off. She was shocked said in her opinion was fine so drove to we buy any car and got a grand more than car buying group offered done in 15 min.
Very efficient and timely
Brilliant customer service from start to finish! All the way through from the first email, telephone calls, and the driver who collected my car. Fantastic, so easy.
Very good experience. From initial discussions to arranging vehicle pickup. Everything was communicated clearly via email and text, the phone was answered quickly and discussions over the phone were always clear and professional. Vehicle pickup took place as arranged. Once the vehicle had been assessed, payment was made within minutes. Great overall experience.
Very courteous and friendly, making the whole experience stress free.
The Car Buying Group made selling my van a breeze. I highly recommend them to anyone looking to sell their vehicle efficiently and for a great price.
It was the driver Christian. He really made sure that the process was smooth & comfortable. I was ok like 5 out of 10 with regards to pricing as I was expecting more but never mind, I need the car to be gone as I was relocating to abroad soon.
No problems encountered; smooth process and they did what they said they would.
Good communication and information about company
Excellent service paid the quoted amount they said really quick and easy service.
The whole process of selling our car was very easy, and staff very helpful and answered all questions promptly. No stress, no hassle, and quick payment. Would highly recommend.
excellent and very honestly people,highly recommended and appreciate your services 10+ from me!
They did what they said they would, courteously and promptly. The experience was marred by a string of robot generated emails asking me to confirm the arrangement, which we always answered with a "yes", but they kept on coming.
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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