Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total β€’ Write a review

Showing 951 - 960 of 996 reviews
L
4 out of 5 stars

Good price compared to other sites

Good price compared to other sites. Disappointed though that I paid extra for 24hr delivery but it took 2 days to arrive

Date of experience: August 7, 2022

C
5 out of 5 stars

Excellent service.

Excellent service. Arrived on day promised. Unfortunately RM delivered to wrong address so contacted TestnGo help service. Very friendly and helpful.

Date of experience: August 7, 2022

GK
5 out of 5 stars

Quick & easy as well as cheaper

Quick and easy plus being cheaper than many other sites

Date of experience: August 7, 2022

DW
5 out of 5 stars

Very good arrived without any fuss

Very good arrived without any fuss

Date of experience: August 7, 2022

VM
5 out of 5 stars

I am very pleased with your product

I am very pleased with your product

Date of experience: August 7, 2022

TG
5 out of 5 stars

The order went perfectly

The order went perfectly. I got what I ordered. I paid extra for next day delivery and the parcel arrived exactly as promised.

Date of experience: August 7, 2022

PA
5 out of 5 stars

Prompt

Prompt delivery of tests.

Date of experience: August 7, 2022

s
1 out of 5 stars

Received unclear results even though…

Received unclear results even though the photos I uploaded show a clear negative result within the right time frame. Waste of money.

Date of experience: August 7, 2022

P-
5 out of 5 stars

Job Done!

Easy to order and arrived on time.

Date of experience: August 7, 2022

WM
5 out of 5 stars

Easy to order

Easy to order. Quick delivery.

Date of experience: August 7, 2022

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