Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
L
5 out of 5 stars

Very speedy service

Very speedy service. Would recommend.

Date of experience: August 6, 2022

PB
1 out of 5 stars

Disappointed ! I swapped 6 days ago and the test did…

I ordered 6 days ago and the test did not come. I'm going on vacation and there is no test I am very disappointed, lack of professionalism, extra unnecessary stress for the holidays I want my money back.

Date of experience: August 6, 2022

A
5 out of 5 stars

Easy service replied straight away with…

Easy service replied straight away with any queries I had would highly reccomend.

Date of experience: August 6, 2022

AH
1 out of 5 stars

Did not arrive and bad customer service

I paid for a 48 hour delivery and they didn't arrive so I had to buy more from somewhere else. When I asked for a refund of the delivery cost, they quoted "terms and conditions accepted at point of purchase". So just be aware that if you pay for guaranteed delivery, it is not actually guaranteed. Would not use them again

Date of experience: August 6, 2022

WH
5 out of 5 stars

It came very quickly but came in single…

It came very quickly but came in single packages and not in a box of five not a problem,good service though

Date of experience: August 6, 2022

ET
5 out of 5 stars

Ordered and arrived on time.

Ordered and arrived on time.

Date of experience: August 6, 2022

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