Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

Company details

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All reviews

1,000 total • Write a review

Showing 941 - 950 of 996 reviews
J
5 out of 5 stars

The tests were received very quickly.

The tests were received very quickly.

Date of experience: August 8, 2022

sd
5 out of 5 stars

A quick and easy transaction

A quick and easy transaction

Date of experience: August 8, 2022

MD
5 out of 5 stars

Self test

Very good, easy to do test.

Date of experience: August 8, 2022

J
5 out of 5 stars

Great service and quick delivery

Great service and quick delivery

Date of experience: August 7, 2022

CR
2 out of 5 stars

Some of the boxes were bent and damaged…

Some of the boxes were bent and damaged during transit, think would benefit from being in box or bubble wrap. Also my son ordered some the day after I did, his has STILL not arrived

Date of experience: August 7, 2022

JL
5 out of 5 stars

Hi I had a chat with James when my…

Hi I had a chat with James when my certificates hasn't come through even after the promised 6 hrs. I was very anxious however James helped me so much to work on it for me and to explain what he was doing which made my mind at ease. He was really helpful and patient ! So thanks so much.

Date of experience: August 7, 2022

SB
5 out of 5 stars

Excellent service

Excellent service. Online supervised test went smoothly and certificates sent to my inbox a couple of hours later. Highly recommended, much better than previous companies I’ve used for observed LF tests.

Date of experience: August 7, 2022

LD
1 out of 5 stars

I ordered these 9 days ago and have…

I ordered these 9 days ago and have still not received them. I have had covid and had to get tests from a nurse to test negative. The post office refused to post them through the letterbox and I missed their delivery. I do not know why I had to be in as they are designed to go through letterbox. I went to the post office WITH COVID. And they had not been sent there so missing and never received pointless!

Date of experience: August 7, 2022

KW
5 out of 5 stars

Quick and efficient service

Very quick and efficient service with an immediate response to a question via email. Very happy. Thank you.

Date of experience: August 7, 2022

JA
5 out of 5 stars

Quick deliver very easy to use and very…

Quick deliver very easy to use and very professional

Date of experience: August 7, 2022

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