Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

Company details

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All reviews

1,000 total β€’ Write a review

Showing 921 - 930 of 996 reviews
S

SL

US

5 out of 5 stars

Audrey helped me

Audrey helped me, she was quick and knowledgeable.

Date of experience: August 9, 2022

B
5 out of 5 stars

Great prices and very speedy delivery.

Great prices and very speedy delivery.

Date of experience: August 9, 2022

c
1 out of 5 stars

Terrible - no recovery certificate

Terrible, use the chat box to ask if the service would give a Recovery certificate, got the Test, Done the test, then ask the company when I will get the recovery certificate, they said it is not in service they provide. For anyone who is not vaccinated and I need the six month recovery certificate, this is not the same as the years. I hope there issue a refund And I will visit this review with a difference score.

Date of experience: August 9, 2022

JE
5 out of 5 stars

Easy ordering and quick delivery

Easy ordering and quick delivery

Date of experience: August 8, 2022

JP
5 out of 5 stars

quick and efficient

quick and efficient

Date of experience: August 8, 2022

DM
5 out of 5 stars

Excellent service

Product as described and delivered promptly

Date of experience: August 8, 2022

RD
2 out of 5 stars

DELIVERY

Delivery was not next day as stated when ordering

Date of experience: August 8, 2022

sl
5 out of 5 stars

TestnGo customer service

Used the TestnGo customer service today and spoke to Audrey who was very helpful and explained every silly question i had. I am now more confident in doing my test. Thank you

Date of experience: August 8, 2022

MM
5 out of 5 stars

Rapid tests at reasonable price.

Rapid tests at reasonable price.

Date of experience: August 8, 2022

JA
5 out of 5 stars

Easy to order

Easy to order, arrived on time.

Date of experience: August 8, 2022

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