Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total β€’ Write a review

Showing 81 - 90 of 996 reviews
NP
5 out of 5 stars

Tests received just one day later

Tests arrived with one day delay due to Post Office but it was exactly as expected, the same brand as the ones provided by the NHS.

Date of experience: October 27, 2022

cd
5 out of 5 stars

Fast delivery

Fast delivery, test works as expected, came in 4 separate boxes, which made it easier

Date of experience: October 27, 2022

R
5 out of 5 stars

Can recommend

Very efficient service at a good price.

Date of experience: October 27, 2022

DW
1 out of 5 stars

Still not received it after 72 hours

Still not received it after 72 hours. Very disappointed has I've lost money taking time off work

Date of experience: October 27, 2022

IR
5 out of 5 stars

Quick service

Quick service

Date of experience: October 27, 2022

JK
1 out of 5 stars

Still not received test kit

Still not received test kit, one week later. Useless!!!

Date of experience: October 27, 2022

SB
1 out of 5 stars

Terrible service

Terrible service Terrible customer service 24h service got delayed to 60h Never use again

Date of experience: October 27, 2022

Gs
5 out of 5 stars

I received an excellent service

I received an excellent service

Date of experience: October 26, 2022

D
5 out of 5 stars

Very quick and efficient service

Very quick and efficient service

Date of experience: October 26, 2022

MM
1 out of 5 stars

We haven't received the items yet so I…

We haven't received the items yet so I can't really comment further

Date of experience: October 26, 2022

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