Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
GH
3 out of 5 stars

I ordered a 25 multipack and got 25…

I ordered a 25 multipack and got 25 single packs this seems an awful waste of packaging given you also get 25 sets of instructions.otherwise delivery was on time and the products were well in date.the price was good and would probably order again in future.

Date of experience: October 26, 2022

CW
1 out of 5 stars

I haven't received my purchase yet!!!

I haven't received my purchase yet!!!

Date of experience: October 26, 2022

SK
1 out of 5 stars

I've not received it yet

I've not received it yet! What more can I say?

Date of experience: October 26, 2022

AM
1 out of 5 stars

I was expecting a quicker delivery

I was expecting a quicker delivery. We live in a remote area, unable to get to any shops and I needed the tests ASAP and your site promised speedy delivery; I'm still waiting and have had to borrow a kit from a neighbour.

Date of experience: October 26, 2022

C
1 out of 5 stars

Major delay in pcr test delivery likely to prove very expensive

Needed positive covid pcr to claim back £1600 travel expenses. Ordered validated pcr and paid for speedy delivery. Now 4 days later and no sign of pcr test and no tracking information. Will likely be negative by the time it arrives. Disaster

Date of experience: October 26, 2022

B
1 out of 5 stars

Haven’t received them yet

Haven’t received them yet, I should have!

Date of experience: October 26, 2022

SH
5 out of 5 stars

Excellent company

Very easy to order. The tests were well priced. Parcel was well packaged and came on time. Will definitely use you again if needed.

Date of experience: October 26, 2022

MC
3 out of 5 stars

The products took a week to arrive.

The products took a week to arrive.

Date of experience: October 26, 2022

A
1 out of 5 stars

I still haven't received the tests I…

I still haven't received the tests I paid for delivery of yesterday and they have still not come out. I've not been able to leave the house until I get a negative result I'm not happy

Date of experience: October 26, 2022

h
4 out of 5 stars

You delivered what you said you would…

You delivered what you said you would deliver, on time

Date of experience: October 26, 2022

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