Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total β€’ Write a review

Showing 71 - 80 of 996 reviews
SB
4 out of 5 stars

Delivery a bit slow

Delivery a bit slow

Date of experience: October 27, 2022

AP

A P

US

3 out of 5 stars

Didn't arrive in stated time

Didn't arrive in stated time, in fact still not delivered.

Date of experience: October 27, 2022

K
5 out of 5 stars

Lots of lateral flow tests

The lateral flow test kits arrived quickly. Surprised to see kits individually wrapped but that’s a definite plus point. Makes it far easier to take a kit with you when going away.

Date of experience: October 27, 2022

C
4 out of 5 stars

Would have been five

Would have been five, would have been nice to have a notice on your web site explaining there could be a delay in package arriving, as I ordered Sunday arrived Thursday.

Date of experience: October 27, 2022

JC
5 out of 5 stars

Top class service

Quick, understanding and easy website to use, delivery took less than 48hrs

Date of experience: October 27, 2022

JW
1 out of 5 stars

I returned the PCR test on Saturday the…

I returned the PCR test on Saturday the 22nd of October. Today is the 27th of October and so far I have not received any certificate or communication as to why.

Date of experience: October 27, 2022

MN
5 out of 5 stars

Very quick turnaround from ordering to…

Very quick turnaround from ordering to delivery.

Date of experience: October 27, 2022

jm
1 out of 5 stars

Delivery unacceptable for covid test…

Delivery unacceptable for covid test kit. 5 days not a sine. Track and trace useless, been in Romford for 4 days and still there.

Date of experience: October 27, 2022

BK
5 out of 5 stars

Very well organised

Very well organised, kept us informed about delivery, cannot fault at all,

Date of experience: October 27, 2022

TH
5 out of 5 stars

Spot on very happy with delivery

Spot on very happy with delivery

Date of experience: October 27, 2022

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