Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

Company details

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All reviews

1,000 total • Write a review

Showing 851 - 860 of 996 reviews
PC
1 out of 5 stars

Be aware these will not upload results…

Be aware these will not upload results to NHS they should inform you of this I’ve just wasted 30 quid. These are now in the bin I will buy genuine ones that will work with NHS website not these so BE WARNED

Date of experience: August 11, 2022

JM
5 out of 5 stars

Was worried as test certificate not…

Was worried as test certificate not received but spoke to a lovely lady called Diane who went out of her way to try and help and managed to send me the certificate quickly

Date of experience: August 11, 2022

EH
1 out of 5 stars

I still haven't got parcel and I paid…

I still haven't got parcel and I paid for next day delivery

Date of experience: August 11, 2022

N
5 out of 5 stars

Excellent service will use again

Excellent service will use again

Date of experience: August 11, 2022

D
5 out of 5 stars

Great fast tests

The tests were great and easy to use and very well priced. I had an order/delivery issue and they were very great at communicating and getting a new package out ASAP.

Date of experience: August 11, 2022

KM
1 out of 5 stars

I literally haven’t received my order

I literally haven’t received my order

Date of experience: August 11, 2022

IM
5 out of 5 stars

Competitive pricing

Competitive pricing, clear and concise information and prompt delivery

Date of experience: August 11, 2022

Cm
5 out of 5 stars

Arrived on time ,easy to use.

Arrived on time ,easy to use.

Date of experience: August 11, 2022

CS
5 out of 5 stars

Great service. Quick Results

Found the overall experience very easy. Got my results very quickly. Price is reasonable considering other places I looked at

Date of experience: August 11, 2022

JA
5 out of 5 stars

This product was quick and easy to use.

This product was quick and easy to use.

Date of experience: August 11, 2022

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