Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total β€’ Write a review

Showing 841 - 850 of 996 reviews
MW
5 out of 5 stars

Arrived the very next day

Arrived the very next day. My second time using this company great service guys

Date of experience: August 12, 2022

MP
5 out of 5 stars

Prompt delivery

I got what I ordered in the time that I was expecting.

Date of experience: August 12, 2022

AC
2 out of 5 stars

Not very clear

Not very clear, must show examples, e.g. photos

Date of experience: August 12, 2022

Rj
5 out of 5 stars

Good customer service 1st parcel lost…

Good customer service 1st parcel lost but newxone sent 24hr del manybthanks

Date of experience: August 12, 2022

NT
5 out of 5 stars

extremely easy to use

extremely easy to use, was sent out with a couple of days to us. The little box as the holder is a great idea, simple yet effective.

Date of experience: August 12, 2022

SB
5 out of 5 stars

Very quick delivery

I ordered testing kits, and they arrived within 48 hours. Excellent speedy service, thank you. Kits were just as described and with a good use by date.

Date of experience: August 12, 2022

M
2 out of 5 stars

Arrived ver let

Not linkeds. My test come ver leita

Date of experience: August 12, 2022

S
2 out of 5 stars

Stressful

Stressful experience as the first test sent never arrived, then the second test was supposed to arrived on the Tuesday but in fact arrived on the Wednesday even though I was assured repeatedly it would be with me on the Tuesday. It’s also a complicated process to upload the results once the test is done.

Date of experience: August 12, 2022

Hc
5 out of 5 stars

Test n go

Test n go Becomes Order n get Simple easy reliable

Date of experience: August 12, 2022

C
5 out of 5 stars

Tests when you need them !

I ordered some tests as my family all had Covid recently and wanted to be sure not infect others. Immediate response to email enquiry, Quick delivery, all good.

Date of experience: August 11, 2022

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